Deputy General Manager (Freight forwarding/Logistic/Sales/AM/Negotiations) JT9
Trust Recruit
Posted 4 hours ago
Primary Objectives:
Strategic Leadership: Support the MD in aligning commercial strategies with operational capabilities to ensure sales targets are met and customer service standards are exceeded.
Commercial Growth: Expand market share, optimize pricing structures, strengthen partner networks, and drive cross-selling initiatives across freight, warehousing, and customs brokerage.
Operational Excellence: Deliver operational excellence by maximizing cost efficiency, enforcing regulatory compliance, accelerating digital transformation, and optimizing vendor performance.
Key Responsibilities:
Commercial & Business Development
Strategic Planning: Design and execute annual sales plans, manage sales budgets, and allocate resources effectively to optimize ROI.
Pricing & Tenders: Oversee the commercial team in designing competitive freight quotes, managing RFIs/RFPs/RFQs, and securing large-scale tenders.
Client Relations: Act as the primary escalation point for high-value clients, resolving complex service issues and billing disputes to ensure retention.
Market Intelligence: Monitor freight rate volatility, capacity shortages, and competitor activities to adjust commercial strategies proactively.
Operational Excellence & Compliance
Carrier Management: Negotiate rates, space allocation, and service contracts with shipping lines, airlines, and co-loaders.
Workflow Optimization: Oversee end-to-end execution of air, ocean, and road freight, including warehousing and customs clearance. Design and enforce SOPs to eliminate bottlenecks between customer service, documentation, and operations.
Vendor & Compliance: Review, select, and audit third-party vendors while ensuring all shipments comply with international trade laws and hazardous materials regulations.
Digital Transformation: Drive the adoption of freight management software (e.g., SysFreight, Salesforce) to ensure data accuracy and process efficiency.
Leadership & Team Management
Performance Management: Set clear KPIs for department heads, conduct regular performance reviews, and foster a culture of accountability.
Financial Oversight: Support the MD in managing P&L statements, authorizing operational expenditures, and controlling overhead costs.
Cross-Functional Synergy: Lead weekly sync meetings between commercial and operational teams to ensure sales promises align with operational capabilities.
Qualifications:
Experience: Minimum 15 years of experience in the freight forwarding and logistics industry, with at least 5 years at a middle management level.
Sales Leadership: Mandatory experience managing a sales team with a proven track record of personal and team achievement (experience managing nominated shipments is not considered relevant for this role).
Commercial Acumen: Demonstrated ability to drive business development and negotiate complex contracts.
Core Competencies:
Entrepreneurial Spirit: Profitability and quality-focused with a strong sensitivity to P&L.
Resilience: Highly motivated to work in a challenging and rapidly changing environment.
Self-Starter: Independent and self-disciplined; able to develop and grow the business with limited resources.
Negotiation Skills: Strong commercial and business development negotiation capabilities.
Leadership: A natural team player with the ability to organize, motivate, and guide a team to achieve common goals.
People Management: Ability to resolve conflicts, identify strengths to leverage, and guide weaknesses for improvement.
Stakeholder Management: Excellent communication skills to establish sustainable and profitable relationships at every level.
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to ••••@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.
We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jesika
EA Personnel Reg No: R26162937
About Trust Recruit
Trust Recruit is Singapore’s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.
At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.