The primary role as Office Administrator is to be part of the day-to-day operations of the office. You will be expected to provide administration services for staff and customers in a professional and effective manner in accordance with management’s standards and company policies. This position is full time 8:30am -5:00pm Monday - Friday.

Answer calls and emails and action accordingly

Delivery Inquiries

Sales Inquiries

Account payments

Maintaining and updating Drivers calendars and customer orders

Coordinating Delivery Driver Daily Calendars

Input customer orders into RMA Route Software

Contacting delivery order customers

Invoicing of goods to customers

Serving of Customers in Store

New Customer Onboarding

Set up new customers in RMA Route software

Set up Credit Card payment schedules and processing

Pick and pack postal orders

Existing Customers

Maintenance of records

Updating credit card details and email addresses

Updating Purchase Orders

Overdue Account Calls

Daily processing and updating of sales notes from drivers runs

Equipment Inventory processing

Uploading of new equipment

Completion of equipment movement in RMA route software

EOM Processing and reporting

Filing of paperwork

Any other tasks and projects as directed by management

Observe and practice OH&S and Quality policy, guidelines and procedures.