We are a leading promotional products supplying company and seeking a friendly, organized, and customer-focused Receptionist & Sales Assistant to join our team. The successful candidate will be responsible for managing front desk operations, providing excellent customer service, handling administrative duties, and supporting sales activities to ensure a positive customer experience and contribute to business growth.

Key Responsibilities of the role:

Greet and welcome visitors, clients, and customers in a professional manner.

Answer and direct incoming phone calls and emails.

Handle incoming and outgoing freight, deliveries, and correspondence.

Provide administrative support including filing, data entry, and document management.

Assist customers with product and service inquiries.

Support the sales team with quotations, orders, invoices, and follow-ups.

Maintain customer records and update Xebra system.

Process sales transactions and handle cash or electronic payments where required.

Follow up with existing customers to ensure satisfaction and encourage repeat business.

Assist in promotional activities, events, and marketing campaigns.

Qualifications & Skills:

Previous experience in reception, customer service, sales support, or administrative roles preferred.

Experience in administration or sales are an advantage.

Excellent verbal and written communication skills.

Strong interpersonal and customer service skills.

Good organizational and time management abilities.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Ability to multitask and work effectively in a fast-paced environment.

Professional appearance and positive attitude.

Key Competencies:

Customer-focused approach

Attention to detail

Problem-solving skills

Teamwork and collaboration

Professionalism and reliability

Sales awareness and persuasion skills

Remuneration / Benefits:

Permanent part time role of 35 hours per week, with $30 per hour plus superannuation

Free parking

Training will be provided