Technical Business Analyst

Melbourne - Brighton East

Join one of Australia's most exciting AI infrastructure businesses as they scale their next phase of growth.

This is not your typical BA opportunity.

You'll be joining a high-growth technology company operating across the AI infrastructure stack, working on cutting-edge projects spanning distributed AI networks, high-performance computing infrastructure, containerised data centres, and next-generation AI platforms. The business is expanding rapidly and partnering with some of the biggest names in the global AI ecosystem, including NVIDIA.

As the organisation continues to evolve, they're looking for a customer-facing Technical Business Analyst who can bridge the gap between clients, product teams, and software engineers.

The Opportunity

As the Technical Business Analyst, you'll become the trusted advisor between customers and technical delivery teams, ensuring requirements are clearly understood, documented, and delivered.

This is a highly visible role that combines stakeholder engagement, requirements gathering, solution design, and relationship management. You'll be the face of the business for key customers while working closely with engineering teams to bring innovative AI solutions to life.

Key Responsibilities

Engage directly with customers and key stakeholders

Build strong, long-term client relationships

Gather, analyse and document business requirements

Translate complex business needs into actionable technical requirements

Work closely with developers and product teams throughout delivery

Facilitate workshops and stakeholder sessions

Identify opportunities for process and solution improvements

Support project delivery across a range of AI and infrastructure initiatives

Travel to client sites when required

What We're Looking For

Essential

Previous experience as a Business Analyst or Technical Business Analyst

Strong requirements gathering and documentation skills

Excellent stakeholder management capabilities, ideally Consultancy or client-facing delivery experience

Exposure to and a genuine curiosity around AI, machine learning, cloud infrastructure, SaaS or enterprise technology projects

Ability to communicate effectively with both business and technical audiences

Strong problem-solving and analytical skills

Experience working within technology-focused environments

Why Join?

Work at the forefront of the AI revolution

Exposure to projects across software, infrastructure and next-generation AI technologies

Opportunity to work alongside some of the brightest minds in the industry

Significant growth plans and exciting future roadmap

Be part of a business building critical AI infrastructure rather than just AI applications

Opportunity to work with leading technology partners including NVIDIA

Join during a pivotal stage of growth where your contribution will have real impact