About the Role

Connected Roof Safety is looking for a switched on Admin Assistant to support our busy sales team.

This is a part time role based in our Pakenham office, working 5 days per week with flexible hours available for the right person.

This is not a sales role. It’s an admin role supporting the sales team.

You’ll work closely with our Sales Coordinator and help keep the sales process moving. That means preparing quotes, managing inboxes, keeping our follow up register up to date, assisting with lead generation, and making sure information is accurate in our systems.

We’re a trade based business with a great team, strong systems, and a down to earth culture. The role would suit someone who is organised, friendly, confident on the phone, and enjoys being part of a busy office.

It’s a brilliant role for someone looking for flexible, family friendly hours while still being an important part of a growing business.

What you'll be doing

Putting together quotes for the sales team

Triaging sales email inboxes and making sure enquiries are handled properly

Keeping our quote follow up register up to date

Assisting the BDM with lead generation

Contacting clients, suppliers and contractors by phone and email

Keeping client details, quote information and notes accurate in our systems

Assisting with booking site visits and sales appointments

Supporting the Sales Coordinator with day to day admin tasks

Helping the sales team stay organised and on top of their workload

General ad hoc admin to support the team

What we're looking for

We’re looking for someone who is:

Organised, reliable and detail-focused

Confident speaking to clients and suppliers on the phone

Friendly, positive and good with people

Able to manage multiple tasks without letting things slip

Comfortable working with systems, registers and email inboxes

Clear and professional with written and verbal communication

Proactive and happy to help where needed

Able to follow processes and keep information accurate

Comfortable working both independently and as part of a team

Experience in a trade based business such as roofing, plumbing, electrical, construction or a similar service business would be highly valued.

Experience using CRM or job management systems such as SimPRO, ServiceM8, AroFlo or similar would also be highly regarded.

What we offer

At Connected Roof Safety, you’ll be joining a friendly, supportive team that works hard, has a laugh, and genuinely cares about doing a good job.

We offer:

Flexible part time hours, 5 days per week

A family friendly workplace

A supportive team environment

Clear systems and processes to follow

Training and support

Variety in your day to day work

A role where your admin skills will make a real difference

A stable business with a great team culture

This is a great opportunity for an admin person who wants flexible hours, a good team, and a role where they can properly contribute.

About us

Connected Roof Safety is a Pakenham based roof safety business. We design, install, inspect and re-certify roof access and fall protection systems across commercial buildings.

Our clients include builders, schools, councils, hospitals, facility managers, body corporates and commercial property owners.

We’re serious about safety, compliance and good service, but we’re not a stiff corporate office. We’re a practical, friendly team that values good people, clear communication and doing things properly.