Key Responsibilities

Serve as a key point of contact for assigned client accounts.

Understand client requirements and communicate them clearly to internal teams.

Coordinate content, creative, marketing, and production deliverables.

Prepare briefs, meeting notes, timelines, and project updates.

Track deadlines, approvals, feedback, and outstanding action items.

Follow up with clients and internal teams to keep projects on schedule.

Support client meetings, presentations, reporting, and account reviews.

Manage client feedback and ensure revisions are properly communicated.

Identify potential account concerns and escalate them promptly.

Support client renewals and identify opportunities for additional services.

Maintain accurate records of client communications and project progress.

Requirements

Strong communication and interpersonal skills.

Organised, detail-oriented, and able to manage multiple accounts.

Responsible and proactive in following up on tasks.

Comfortable working in a fast-paced environment.

Good written and spoken English.

Interest in client servicing, marketing, consulting, or project management.

Fresh graduates are welcome to apply.

Relevant internship or client-facing experience is an advantage.

What We’re Looking For

Someone dependable, responsive, and solutions-oriented who can build strong client relationships while ensuring internal teams have the clarity needed to deliver quality work.