About Us

This isn’t your average reception role — and we aren’t your average specialist practice.

Led by renowned Specialist Plastic & Cosmetic Surgeon Dr Guy Watts FRACS, our West Perth practice is known for delivering exceptional, personalised patient care in a warm, welcoming and beautifully designed space. We combine world-class surgical expertise with genuine human connection — every patient, every day.

About You

You're the kind of person who instinctively "gets it" when it comes to creating an exceptional patient experience.

You've likely worked in a high-end medical, cosmetic, or boutique environment before — and you know how to juggle busy phones, client bookings, and front desk management with calm, grace, and warmth.

Discretion, empathy, and professionalism are in your DNA. You thrive in environments where attention to detail matters, and you take real pride in being the first smiling face patients see.

What You'll Be Doing

· Managing all front desk reception duties

· Handling inbound calls, emails, and patient enquiries

· Following up enquiries via both phone and email

· Scheduling appointments & surgical consults using Genie & GHL CRM

· Liaising with patients with care and compassion

· Working closely with Dr Guy Watts and our clinical team

· Providing a seamless, personalised patient journey from start to finish

· General administration and practice support duties

What You’ll Bring

· Prior experience in a busy reception role (medical/cosmetic/health highly regarded)

· Confidence working with appointment booking systems & technology

· Outstanding phone manner & communication skills

· Strong attention to detail & organisation

· A warm, polished, professional presence

· Discretion, empathy, and absolute patient confidentiality

· Ability to hit the ground running — experience is essential

The Details

· Full-time

· Ideally commencing mid-Sept 2026

· Located in our beautiful West Perth rooms

· Office Hours Monday to Friday 8-6 pm (no weekends)

· A Salary range of $30 - $40 per hour based on your knowledge, experience and skills

Why You'll Love It Here

→ Work in a boutique, highly regarded plastic surgery practice
→ Be part of a warm, supportive team culture
→ Beautiful working environment in West Perth
→ Rewarding role creating genuinely positive patient experiences

Ready to Apply?

If you have the experience, polish, and warmth we’re looking for — we’d love to hear from you.

Click Apply Now and upload your CV and cover letter outlining why this role feels like your perfect fit.