About us

Tian Tian Hainanese Chicken Rice is one of Singapore's most recognised F&B brands, serving authentic Hainanese chicken rice since 1986. From our award-winning hawker roots, we continue to grow while staying true to our values of quality, passion, and teamwork. We believe our people are the heart of our business and offer a positive work environment, hands-on training, and opportunities for career development.

About the role

We are seeking a dependable and energetic Food Runner to join our dynamic team restaurant team. In this role, you will be the vital link between the kitchen and our guests, ensuring every order is delivered promptly, accurately, and with a warm smile. You will work alongside servers, and chefs to maintain a seamless dining experience during working hours. This position is ideal for someone who thrives in a fast-paced environment, values teamwork, and takes pride in providing excellent service.

Key responsibilities

Deliver food orders from the kitchen to the guest tables in a timely and accurate manner

Verify that each dish matches the order ticket before leaving the kitchen

Communicate special requests, modifications, or allergy concerns clearly between kitchen staffs and front-of-house service team members

Assist servers with table preparation, including restocking napkins, utensils, and condiments

Monitor dining area for tables that need clearing, water refills, or additional service support

Maintain cleanliness and organization of the busser area, pass-through window, and beverage stations

Restock front-of-house supplies such as takeout bags, to-go containers, and disposable utensils during shifts

Support closing duties, including wiping down surfaces, sweeping floors, and organizing station equipment

Alert management immediately to any food quality issues, spills, or safety hazards

For Takeaway Orders, ensure that each dish matches the main order ticket and pack neatly with the condiment inside the thermal bag. Once all dishes are completed and packed, deliver to the takeaway counter.

About you

Valid Food Hygiene Certificate (WSQ Food Safety Course Level 1)

Min 2 years of previous experience in F&B roles

Speak clearly to communicate with customers and team members

Excellent communication and customer service skills

Present yourself in a well-groomed, positive working attitude and professional manner

Ability to work effectively in a fast-paced environment

Ability to work shifts, evenings, weekends, and public holidays

Benefits

Transport allowance

Staff meal provided

Staff discount

Uniform and training provided

Annual Wage Supplement (AWS)

Variable Bonus, Performance Incentives (accordance with personal & business performance)

Insurance and Medical Benefits