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Front Office Duty Manager

Columbia Hotels Pty Ltd
NSW, Australia
A$31.30-A$39.13 p/h
Below market
Hospitality & Tourism → Front Office & Guest Services
Part-time
On-site

Posted 10 days ago


Located in Sydney’s Hills District, within the Norwest Business Park, Visy Dior Hotels International offers a seamless blend of sophistication and relaxation. Designed for discerning travellers, our luxurious accommodations, fine dining experiences, and impeccable service create the perfect retreat. Whether our guests are here for business or leisure, every moment at Visy Dior is crafted for comfort and indulgence.

We’re currently seeking a passionate and reliable Part-Time Duty Manager to help lead our front office operations and uphold our high standards of service.

As a Duty Manager, you’ll play a vital role in the daily operations of the hotel, ensuring a seamless guest experience. You’ll be the point of contact for guests and staff, handling everything from check-ins and check-outs to resolving guest concerns and supporting our wider team across departments.

About the Role:

Oversee daily hotel operations during assigned shifts

Lead and support front office staff to ensure exceptional guest service

Respond to guest feedback, complaints and emergencies in a calm, professional manner

Manage daily reporting and handovers to senior management

Ensure safety, security and compliance procedures are followed

Assist other departments when required to ensure smooth operations

About You:

Previous experience in a front office or duty manager role (hotel or hospitality environment)

Strong leadership, communication and problem-solving skills

Calm under pressure, with a guest-first approach to service

A natural multitasker with excellent attention to detail

Ability to work independently and confidently make decisions

Availability to work across a 7-day roster including evenings, weekends and public holidays

Opera or similar PMS experience highly regarded

Valid NSW RSA certificate

Why Visy Dior?

Be part of an elegant and growing hotel with future opportunities

Work in a supportive and collaborative team environment

Team Member discounts on F&B and Accommodation

Free Team Member Parking

Please note, only applicants with full Australian Working Rights will be considered for this position.

More about La Vie Hotels & Resorts:

La Vie Hotels and Resorts is an owner centric independent hotel management company that offers a tailor-made, cohesive and strategic approach in response to our clients’ real estate objectives within Hospitality. We are the region’s leader in third party hotel management partnering with major international hotel brands. The portfolio represents a collection of diverse properties from hotels in bustling downtown cities, resorts in popular tourism destinations and boutique hotels in sought after locations. The group currently operates hotels and resorts across Australia, Bangladesh, Cambodia, Greater China, Maldives, Sri Lanka, Thailand, Ukraine and Vietnam including those under development.

If you have a passion for delivering exceptional customer service and a desire to work in a dynamic, team-oriented environment, we encourage you to apply for this exciting opportunity!


About Columbia Hotels Pty Ltd

NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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