Senior Security Service Technician

Melbourne Metro | $120K + Super + Fully Maintained Vehicle + Overtime

Join One of Australia's Leading Electronic Security Integrators

Are you an experienced Electronic Security Technician who enjoys solving problems, working independently and building strong customer relationships?

We're seeking a Senior Security Service Technician to join a well-established national security integrator servicing a diverse portfolio of commercial, government and critical infrastructure clients throughout Melbourne.

This is primarily a service and maintenance role, with occasional commissioning and system upgrades, making it ideal for someone who enjoys fault finding, customer interaction and technical problem solving rather than large-scale installation work.

The Opportunity

Working from home, you'll manage your own service territory across Melbourne, attending customer sites to carry out preventative maintenance, reactive service, fault diagnosis and minor commissioning of enterprise electronic security systems.

You'll become the trusted technical contact for your customers, delivering exceptional service while ensuring systems remain operational and compliant.

This is a highly autonomous role suited to a technician who takes pride in quality workmanship, communicates well with clients and enjoys working independently.

Key Responsibilities

• Service, maintain and fault-find enterprise electronic security systems.
• Complete preventative maintenance across commercial and government sites.
• Diagnose and rectify faults across Access Control, CCTV and Intruder Detection systems.
• Carry out minor commissioning, programming changes and system upgrades.
• Provide exceptional customer service while building long-term client relationships.
• Complete service reports and maintain accurate documentation.
• Liaise with customers, Project Managers and internal technical teams.
• Ensure all work complies with Australian Standards and company procedures.

Technologies

Experience with one or more of the following would be highly regarded:

• Gallagher
• Inner Range Integriti
• Tecom
• Genetec
• Milestone
• Enterprise IP CCTV
• Access Control
• Intruder Detection

What's on Offer

• Up to $120,000 + Super
• Fully maintained company vehicle
• Paid overtime
• Long-term career stability with a national security integrator
• Diverse portfolio of commercial, government and critical infrastructure clients
• Genuine autonomy with strong technical support when required
• Ongoing product training and development opportunities

About You

To be successful you'll ideally have:

• Experience servicing commercial electronic security systems.
• Strong fault-finding and diagnostic abilities.
• Exposure to enterprise Access Control, CCTV and Alarm Systems.
• Experience with minor commissioning, programming or system modifications.
• Current Victorian Security Licence.
• Open Cabling Registration.
• Current Driver's Licence.
• Excellent communication and customer service skills.
• Ability to work autonomously and manage your own daily schedule.
• A professional, solutions-focused approach to customer interactions.

About the Company

Our client is a respected national electronic security integrator with decades of experience delivering integrated security solutions across commercial, healthcare, education, government and critical infrastructure sectors.

Known for its strong technical capability, supportive leadership and long-term client relationships, the business offers genuine career stability, quality systems and a collaborative team environment where experienced technicians are trusted to manage their own work while receiving ongoing support and development.

Apply Now

If you're looking for a long-term opportunity where you can utilise your technical expertise, work autonomously and become a trusted advisor to your customers, we'd love to hear from you.

For a confidential discussion, contact Patrick Stewart on (07) •••• •598.

www.rocconsulting.com.au

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