Security Control Room Operator
Securecorp
Posted 18 days ago
About the Role:
Securecorp is seeking an experienced Full-Time Control Room Officer at our Logan site to deliver high-quality customer service and emergency response. This permanent full-time role operates on a 4 on / 4 off rotating roster with 12-hour shifts, supporting work-life balance. You will monitor security systems, manage access control, respond to incidents, and liaise with key stakeholders. Candidates must hold valid Australian work rights.
Benefits:
- SSIA Level 4 rates + super
- First Aid allowance (where applicable)
- Permanent full-time employment with career progression opportunities - 4 on/ 4 off roster (days/nights)
- Refer a Friend Program – earn $100 per successful referral
- Wellbeing support including EAP, health checks, and discounts (Apple, HelloFresh, Fitness First, Google Store, Booking.com)
- Flexibility to relocate to other sites across Australia
- Recognition programs and formal commendation awards
Key Responsibilities:
- Monitor and control access systems, alarms, and CCTV
- Assess and respond to situations involving risk or hazard
- Identify security risks and respond to incidents effectively
- Control access to security-sensitive areas
- Complete incident reports and maintain accurate data logs
- Conduct site safety monitoring
- Deliver consistent, high-quality customer service
- Liaise with stakeholders including clients, contractors, emergency services, and staff
Skills & Experience:
- 2 + years experience in a similar Control Room position
- Current QLD Security Licence (Crowd Controller component required)
- Control Room Licence
- Current First Aid & CPR certification
- Valid Drivers Licence & reliable vehicle
- Excellent verbal and written communication skills
- Strong attention to detail and professionalism
- Ability to work independently and as part of a team
- Flexibility to work rotating rosters, including nights and weekends
- Impeccable presentation and a positive attitude
About Securecorp:
Securecorp is a successful, progressive, and award-winning company delivering premium security, cleaning, electronics, and monitoring services nationwide. Operating across retail, major events, corporate sites, aviation, and more, we are guided by our core values of reliability, integrity, and results. With over 30 years of experience and 2,500+ employees, Securecorp provides stability, growth, and development opportunities for our people.
Security Master License: 3318865
About Securecorp
When it comes to professionalism, innovation and a total commitment to creating the customer experience, SECUREcorp’s integrated services model stands alone. This is not just evident in our ten million dollar investment in our National Operations & Training Centre, or our leading technology across our various specialised service divisions, it is evident in our most important asset, our people. Our highly trained teams blend seamlessly with leading edge technology to give our valued clients the peace of mind needed in today’s business environment.
The SECUREcorp brand is synonymous with ‘Reliability, Integrity and Results’. These qualities, and our expertise within all sectors of the security industry, ensure you can trust SECUREcorp to provide qualified, trained and customer focused security officers backed by professional management support.
Our Protective services include:
Static security
Mobile patrols and Alarm Response
VIP protection
Armed security
Loss prevention – overt/covert specialists
First Aid medical response
Concierge service
Integrated security
Specialised security services
Electronics and access control
Source: this is an extract from the company’s own website