About us

Brighter Sparks Electrical is a Sydney-based electrical contractor specialising in residential, strata, and commercial solar and battery storage installations. We run a fully licensed, in-house team — no subcontracting — and we're growing fast. As demand for solar and home batteries climbs, we're building out a sales support team to keep our consultants in front of the right customers.

The role

We're looking for an organised, confident Appointment Setter / Sales Administrator to be the engine room behind our sales team. You'll be the first point of contact for many of our leads — qualifying enquiries, booking site visits and consultations, and keeping our pipeline clean and moving. It's a role that blends phone work with day-to-day admin, ideal for someone who's personable on the phone and sharp with systems.

What you'll do

Respond quickly to inbound leads (calls, web forms, SMS) and make outbound calls to new and existing prospects

Qualify leads against our criteria and book appointments for our sales consultants

Manage and update our CRM and job management systems, keeping records accurate and up to date

Follow up on quotes, unbooked leads, and no-shows to keep opportunities alive

Coordinate consultant diaries and site-visit scheduling

Handle general sales admin: preparing documents, sending customer follow-ups, and light reporting

Work closely with the sales and operations teams to make sure nothing falls through the cracks

What we're looking for

Previous experience in appointment setting, telesales, customer service, or sales admin

A clear, friendly, and professional phone manner

Strong organisational skills and attention to detail

Comfortable working with CRM and scheduling software (we use ServiceM8, Pylon, and Pipereply — training provided)

Self-motivated and able to manage your own workload

Solar, energy, trades, or home-improvement industry experience is a plus (but not essential)

What we offer

$65,000–$80,000 commensurate with experience

Full training on our systems and processes

A supportive, close-knit team in a growing business

Genuine opportunity to grow with the company

How to apply

Send your resume and a short note about why you'd be a good fit to ••••@brightersparks.com.au or apply via this ad. We'll be in touch with shortlisted candidates directly.

Brighter Sparks Electrical is an equal opportunity employer.