The key duties and responsibilities of the role include (but are not limited to):

Prepare draft agreements with new carrier/ roaming partners and seek requisite approvals and sign-offs.

Liaise with internal stakeholders; finance, marketing and legal for roaming related matters such as settlements and commercial update on website.

Liaise with internal technical team and roaming partners to launch the roaming service by exchanging test sim cards, scheduling tests and ensure the target launch date is met.

Rate validation: to proactively ensure that roaming partners are applying the agreed Inter-Operator Tariffs (IOT) and that settlement is accurate. Recover potential revenue losses by identifying commitment variances via monthly reports.

Monthly analysis of the roaming traffic and revenue reports especially from the high ARPU destinations & roaming partners with IOT discount agreements.

Provide administrative support by preparing roaming statistical reports, number analysis, handling information requests, and performing administrative matters relating to roaming operations.

Support activities including international and national interconnect voice and SMS.

Perform roaming testing when required.

Monitor and analyze roaming trends and assist in development of new roaming services.

The candidate should possess the below qualities to fulfil the needs of the role:

Bachelor Degree or Diploma in Marketing, Business Administration or related disciplines

1-2 years of relevant experience. Fresh graduates are welcome.

Strong, effective communication both written and verbal with high level of business communication

Highly motivated and detail-oriented individual who is a self-starter with the ability to quickly understand new concepts.

Highly adaptable and open to learn new skills

Excellent team player and great ability to work effectively and autonomously