About the role

We are seeking a skilled and organised Reception Admin Scheduler to join the team at Outdoor Blind Designs. This is a full-time position based in Greenfields, WA 6210. In this role, you will be the first point of contact for our clients and internal teams, managing reception duties whilst coordinating scheduling and administrative tasks. You will play a vital part in ensuring smooth operations across the organisation, providing exceptional customer service whilst maintaining accurate records and managing our appointment systems effectively.

Key responsibilities

Greeting clients and visitors in a professional and welcoming manner, and directing them appropriately

Managing incoming and outgoing phone calls, taking messages and providing information to callers

Scheduling and coordinating appointments, site visits and consultations for clients and team members

Maintaining and updating appointment calendars and scheduling systems to ensure accuracy and efficiency

Processing and filing administrative documentation in an organised manner

Responding to client inquiries via telephone, email and in person with professionalism and courtesy

Managing reception area presentation and maintaining a clean, welcoming environment

Supporting administrative tasks such as data entry, correspondence and record keeping

Liaising with internal teams to communicate schedule changes, client requirements and important information

Handling general office administration duties as required to support business operations

What we're looking for

Proven experience working in a reception or front-office administrative role

Strong organisational and time management skills with the ability to prioritise multiple tasks

Excellent communication skills, both verbal and written, with a professional demeanour

Proficiency in scheduling software and Microsoft Office applications

Customer service excellence and the ability to remain calm under pressure

Attention to detail and accuracy in record keeping and data entry

Professional telephone manner and ability to handle difficult situations tactfully

Flexibility and willingness to support various administrative functions across the business

Reliability and punctuality with a strong work ethic

Experience in scheduling for service-based industries or client-facing roles would be advantageous

About us

Outdoor Blind Designs is a leading provider of outdoor blind solutions, delivering quality products and exceptional service to our valued clients. We pride ourselves on our commitment to customer satisfaction, innovative design and professional service delivery. Our team is dedicated to transforming outdoor spaces with high-quality blind solutions tailored to our clients' needs. We foster a collaborative workplace culture where every team member contributes to our success.

What we offer

Full-time permanent employment with a stable, professional organisation

Competitive remuneration package

A supportive and collaborative work environment

Opportunities to develop your administrative and customer service skills

Access to industry knowledge and professional development

A role that directly impacts client satisfaction and business success

Apply now

If you are an organised, customer-focused professional with strong administrative and scheduling skills, we would like to hear from you. Please submit your resume and a cover letter outlining your relevant experience to Outdoor Blind Designs. We look forward to welcoming a dedicated team member to our reception and administration function.