About Us

Options Health Services is a registered NDIS provider committed to empowering individuals with disabilities to live independently and achieve their goals. We offer services that help individuals with disabilities to gain skills, achieve goals, and develop friendships. We deliver high-quality, person-centred supports across the Northern Territory and Western Australia and take pride in fostering a respectful, inclusive, and supportive environment for both our participants and our team.

About the Role

We are currently seeking a motivated and detail-oriented General Clerk to join our friendly team. This role plays a key part in ensuring the smooth day-to-day operation of our organisation by providing administrative and clerical support across various functions.

The ideal candidate will have strong organisational skills, a proactive attitude, and the ability to manage competing priorities in a fast-paced environment. Previous experience in the disability, healthcare, or community services sector will be highly regarded.

Key Responsibilities

Provide general administrative support including data entry, filing, scanning, and document preparation.

Maintain accurate participant records in line with NDIS standards and privacy requirements.

Assist with scheduling, rostering, and administrative tasks.

Respond to phone calls, emails, and participant or staff inquiries in a professional and timely manner.

Support management in preparing reports, correspondence, and compliance documents.

Assist with NDIS-related documentation, claims, and audits.

Maintain office supplies, records, and databases to ensure efficient operations.

Contribute to a positive and collaborative team culture.

About You

Essential:

At least 1 year prior experience in an administrative, clerical, or office support role.

At least a relevant qualification equivalent to an AQF Certificate III

Strong computer literacy including MS Office (Word, Excel, Outlook).

Excellent attention to detail and accuracy in data management.

Strong written and verbal communication skills.

Ability to multitask and manage competing priorities.

A professional, courteous, and proactive approach to work.

Commitment to confidentiality and ethical work practices.

Desirable:

Experience in the NDIS, disability, or community services sector.

Certificate III or IV in Business Administration, Community Services, or equivalent qualification.

Other Requirements

Drivers Licence

Proof of Australian working rights/ Australian Citizenship

First aid certificate

Qualifications relevant to your role

NDIS Worker Screening Check online

Current police check

Completed NDIS worker orientation Module

Infection prevention and control for COVID-19