About Somerville Community Services

Somerville is a for-purpose, community-based organisation that has supported Territorians for over 60 years. We specialise in high-quality disability services that empower people to live the life they choose. As a registered NDIS provider, we deliver individualised support across the Northern Territory, with a focus on respectful, person-centred relationships that promote choice, dignity, and independence.

About the role

We’re looking for an experienced disability services leader to join Somerville as Regional Manager, Disability Services - Alice Springs.

Reporting to the Senior Manager, Supported Independent Living Services, you’ll have responsibility for the overall leadership and performance of our disability accommodation services across the Alice Springs region.

You’ll lead and support a team of Independent Living Coordinators who are responsible for the day-to-day management of houses and frontline teams. As Regional Manager, you’ll provide direction, oversight and support, ensure issues are addressed effectively, and keep services focused on delivering safe, consistent and person-centred support.

This is a hands-on leadership role for someone who understands disability service delivery, can support and develop their team, and is confident managing the competing operational priorities that come with delivering 24/7 accommodation services.

What you’ll be doing

As Regional Manager, you will:

Provide strategic and operational oversight of disability accommodation services across the Alice Springs region, ensuring safe, high-quality and person-centred supports

Lead, supervise and develop Independent Living Coordinators, building capability, accountability and effective management of houses and frontline teams

Maintain oversight of service quality, safeguarding, incidents, complaints and compliance requirements across the region

Ensure services respond to participants’ individual needs, plans and goals and promote choice, dignity and independence

Oversee workforce planning to ensure staffing arrangements meet participant needs and support sustainable service delivery

Build and maintain collaborative relationships with participants, families, guardians, health professionals and other key stakeholders

Monitor service performance, budgets, and KPIs, identifying risks and driving improvement strategies

Support participant transitions, new referrals and the establishment of new services

Work collaboratively across Somerville to support consistent practice, continuous improvement and positive outcomes for participants

You’ll have the support of our Clinical Care, Quality, HR, Workforce and Finance teams, and work in partnership with an executive team that values collaboration, actively listens and respects the expertise of its leaders.

What you’ll bring

We’re looking for an experienced disability services leader who can provide clear direction, develop people and maintain oversight across a busy operational environment. You’ll bring a relevant qualification in disability, community services, business management or a related field, or equivalent experience gained in the sector.

To be successful in this role, you’ll have:

Demonstrated leadership experience in the disability sector, with a strong understanding of the NDIS, including the Practice Standards and quality and safeguarding requirements

Experience supporting the delivery of services for people with complex needs, including high physical and medical requirements and behaviours of concern

Experience leading and developing teams through effective supervision, coaching and performance management

Strong judgement, problem-solving and decision-making skills, with the ability to manage complex operational and participant-related matters

Sound understanding of budgets, staffing costs and the importance of sustainable service delivery

Strong interpersonal and relationship-building skills, with the ability to work effectively with participants, families, staff and external stakeholders

Strong organisational skills and the ability to manage competing priorities

Well-developed written and verbal communication skills

In addition, experience embedding active support, positive behaviour support, and trauma-informed care within teams will be highly regarded.

You will also need to hold, or have the ability to obtain, an NT Working with Children Clearance, satisfactory Criminal History Check, NDIS Worker Screening Clearance, NT Driver Licence, First Aid and CPR, and influenza vaccination.

Please refer to the full position description for a complete list of essential and desirable criteria: https://somerville.org.au/wp-content/uploads/Regional-Manager_PD.pdf

Why work with us

This is an opportunity to take on an important leadership role within our Alice Springs services, with the scope to influence service delivery, develop your team and contribute to the ongoing improvement of services for the people we support.

We also offer:

Six weeks of annual leave + 17.5% leave loading

Not-for-profit salary packaging (potential to increase your take-home pay by up to approx. $6,400 per year).

A home-garaged vehicle for business use

Paid parental leave

Regular leadership development and professional growth opportunities

A strong organisational commitment to continuous improvement and high-quality practice

A genuine focus on staff wellbeing and engagement initiatives

Free, confidential Employee Assistance Program (EAP)

How to apply

To apply, please submit your resume and a brief cover letter addressing the requirements of the role.

If you have any questions or require adjustments to participate in the application process, please contact us at ••••@somerville.org.au or call 08 •••• •100.

Somerville is committed to creating a safe, inclusive, and respectful workplace. We encourage applications from people of all backgrounds and communities.

Applications will be reviewed and shortlisted as received, so early applications are encouraged.