Practice Manager / Office Manager

Public Practice Accounting Firm

$100,000 – $120,000 + Super | Full-Time or Part-Time | $5,000 Relocation Contribution Available

We are recruiting on behalf of an established public practice accounting firm in Busselton seeking an experienced Office Manager / Practice Manager to oversee its day-to-day operations.

The firm is open to both full-time and part-time arrangements, including four days per week or school hours, depending on the successful candidate.

Working closely with the Directors, you will take ownership of the firm’s administration, workflow, systems, financial processes and client service. This is a broad, hands-on leadership role suited to someone who enjoys improving processes, supporting a team and keeping a busy professional practice running smoothly.

What’s in it for You?

$100,000 – $120,000 + super, depending on experience and pro rata for part-time hours

Full-time or part-time options available

Flexibility to work four days per week or school hours

Senior role working directly with the Directors

Established and highly regarded public practice accounting firm

Broad position with the opportunity to make a genuine impact

Supportive, close-knit and relationship-focused team

Permanent opportunity based in Busselton

The Role

You will act as the central point of coordination between the Directors, accountants, bookkeepers, administration team, clients and external providers.

Your key responsibilities will include:

Managing the firm’s daily office and administration operations

Supervising, supporting and developing administration staff

Coordinating workflow, job allocation and lodgement deadlines

Monitoring overdue work, team capacity and seasonal workloads

Overseeing client onboarding, communication and service standards

Managing billing, work in progress, debtors and accounts receivable

Preparing monthly management reports and monitoring key performance indicators

Maintaining and improving practice systems, procedures and workflow templates

Identifying opportunities to improve automation and operational efficiency

Supporting compliance across professional standards, privacy, AML/CTF, ASIC and workplace requirements

Coordinating software providers, IT support and system upgrades

Assisting with newsletters, website updates, client events and marketing activities

Attending Director meetings and supporting operational projects

About You

To be successful in this role, you will have:

Experience in office or practice management

Experience within an accounting, legal or professional services firm

Experience with Xero Practice Manager or similar practice management software would be highly regarded.

Strong people leadership and team management skills

Excellent organisation and the ability to manage competing priorities

Experience overseeing workflow, billing, WIP and debtor processes

Strong written and verbal communication skills

Advanced Microsoft Office skills

High attention to detail and strong problem-solving abilities

A professional, proactive and client-focused approach

Experience with Xero, SuiteFiles, ASIC corporate compliance, AML/CTF requirements or bookkeeping would be highly regarded.

This is an excellent opportunity for an experienced Office Manager or Practice Manager seeking a senior, varied position with genuine flexibility.

Apply now or contact Hannah Doyle at people2people for a confidential discussion on 08 •••• •210 or email ••••@people2people.com.au.