Company Information: Gold Coast Disability and Youth Pty. Ltd. specialises in supporting clients with psychosocial disabilities to reach their NDIS goals. We are an inclusive workplace, culturally sensitive to all walks of life and respectful of all races, religions, sexual identities, genders, disabilities, etc.

Job Description:

We are seeking an experienced Human Resource Manager to join our team. This role will focus on recruiting talented professionals for disability support positions, management of HR matters and oversight of payroll processing.

Key Responsibilities

Lead end-to-end recruitment and onboarding for support workers, youth workers, and corporate staff

Develop and implement HR policies, procedures, and best practices aligned with NDIS and relevant industry standards

Manage performance, employee relations, and workplace investigations with fairness and discretion

Oversee compliance with Fair Work, WHS, and sector-specific regulatory requirements (e.g. NDIS Worker Screening, Blue Card)

Champion a positive, inclusive workplace culture that reflects the organisation's values

Manage training, professional development, and compliance record-keeping

Advise and coach managers on people-related matters

Oversee HR systems, reporting, and payroll liaison

Develop and maintain job descriptions, position classifications, and salary benchmarking

Manage employee onboarding, induction, and probation review processes

Lead diversity, equity, and inclusion initiatives across the organisation

Manage grievances, disciplinary processes, and termination procedures in line with legislation

Oversee work health and safety (WHS) initiatives, incident reporting, and return-to-work programs

Support change management processes during organisational growth or restructuring

Required Skills & Experience

Proven experience as an HR Manager or Senior HR Advisor, ideally within disability, community, aged care, or youth services

Sound knowledge of the NDIS Practice Standards, Worker Screening requirements, and relevant employment legislation

Strong understanding of Fair Work Act obligations and modern awards (e.g. SCHADS Award)

Excellent interpersonal and conflict-resolution skills

A genuine passion for social impact and inclusion

Demonstrated experience managing end-to-end recruitment for high-volume, front-line workforces

Experience with HRIS platforms and payroll systems (e.g. Employment Hero, ELMO, or similar)

Strong written and verbal communication skills, including report writing for executive/board audiences

High level of discretion and integrity when handling confidential and sensitive information

Demonstrated ability to build trusted relationships with staff at all levels, including frontline support workers

Experience supporting workforce compliance audits (e.g. NDIS Quality and Safeguards Commission)

Required Experience, Skills and Qualifications:

Minimum 2 years’ experience in HR recruitment, preferably in disability or health services sector.

Relevant tertiary qualifications including - Diploma in Human Resources; or Certificate IV in Human Resources Management or equivalent; or significant demonstrated experience in recruitment for disability services.

Successful experience in implementing casual to permanent conversion strategies and high-volume recruitment for disability support roles.

A sound working knowledge of relevant employment legislation, NDIS framework, SCHADS award, and the disability services landscape.

Ability to assess staffing needs and develop effective recruitment strategies.

A valid Blue Card and Yellow Card/NDIS National Screening Check.