Claims Consultant| North Sydney | Up to $100K + Super

Are you ready to step away from high-volume claims and take ownership of genuinely complex cases?

If you're an experienced Claims professional looking for more autonomy, greater variety, and the opportunity to make a real impact, this could be the move you've been waiting for.

We're partnering with a growing specialist insurer that's investing heavily in its people, technology, and future growth. With a reputation for exceptional culture, approachable leadership, and genuine career progression, this is an opportunity to join a business where you'll be recognised for your contribution, not just measured by KPIs.

Unlike many traditional claims positions, this role gives you full ownership of a portfolio from lodgement through to settlement. You'll manage a diverse range of claims across motor, property, and risks, with exposure to everything from straightforward matters through to complex property losses valued at up to $5 million.

This is a role for someone who enjoys investigating, analysing information, making decisions, and solving problems rather than simply processing claims.

As a Claims Specialist, you will:

• Manage a portfolio of approximately 100-120 claims end-to-end
• Conduct investigations, policy interpretation and coverage analysis
• Negotiate settlements and determine policy liability and exclusions
• Handle complex motor, property and farm-related claims
• Build strong relationships with brokers, customers and external stakeholders
• Work collaboratively across Claims, Underwriting and the wider business
• Deliver fair, efficient and customer-focused outcomes
• Take ownership of claims decisions and drive outcomes from start to finish

You'll work directly with brokers and stakeholders, developing strong relationships and becoming a trusted advisor throughout the claims process.

What We're Looking For

We're open to candidates from a variety of General Insurance claims backgrounds.

You'll bring:

• Experience managing General Insurance claims
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• The confidence to make decisions and manage competing priorities

This opportunity is particularly suited to someone coming from a larger insurer who is looking for broader exposure, greater ownership, and a more agile, people-first environment.

What's In It for You?

• Salary: $100,000 + Super
• Annual discretionary bonus
• Flexible hybrid working model (80/20) with no mandated office days
• Strong career progression and internal mobility opportunities
• Exposure across multiple areas of the business
• Significant investment in technology and innovation
• Highly accessible and supportive leadership team
• Professional development and industry networking opportunities
• Stunning North Sydney offices
• Dogs in the office
• Friday afternoon drinks, social events and team celebrations
• Community partnerships and a genuine commitment to giving back

Apply now or reach out for a confidential discussion.