Our client is the global leader in commercial real estate services and investments. With their current expansion, they are looking for a Customer Service Administrator in joining them.

Would this be the next career for you?

Receive and respond to customer service requests via phone, email, and service portals, ensuring timely and professional communication.

Create, prioritize, assign, and monitor maintenance work orders in the CMMS to meet service level agreements (SLAs).

Coordinate with maintenance technicians, contractors, and vendors to ensure efficient scheduling and completion of maintenance activities.

Maintain accurate records of work orders, asset information, and customer interactions within the CMMS.

Generate and maintain reports on work order status, maintenance performance, and key performance indicators (KPIs).

Ensure data accuracy, support preventive maintenance planning, and identify opportunities to improve customer service and CMMS processes.

If you are someone with the following, lets chat!

Minimum 1 year of experience in an administrative.

Fast learner with the ability to quickly adapt to new systems; CMMS experience is an advantage.

Coordinate with maintenance technicians, contractors, and vendors to ensure efficient scheduling and completion of maintenance activities.

Maintain accurate records of work orders, asset information, and customer interactions within the CMMS.

Generate and maintain reports on work order status, maintenance activities, and related performance metrics.

Ensure data accuracy, support preventive maintenance planning, and identify opportunities to improve customer service and CMMS processes.

Additional Information

2 months cover

5.5 days work week

Next Steps

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Tan Kee May R23116520