The incumbent shall be part of the Finance Shared Services (FSS), Accounts Receivable - Patient, Refund team responsible for managing daily refund operations.

Responsibilities:

Handle day-to-day refund functions including to execute timely refunds to customers and ensuring the accuracy of refund requests.

Perform bank reconciliation and relevant monthly postings for financial accuracy.

Ensure timely closure of GL accounts within timeline.

Liaise with patients/ customer to address and resolve refund-related matters effectively.

Work closely with Institution's Business Office on refund matters.

Any other ad-hoc duties assigned.

Job Requirements:

At least Diploma in Accountancy or equivalent with at least 1-2 years relevant experience in Accounts Receivable

Proficient in Microsoft Office; SAP experience would be an advantage

Possess good communication and interpersonal skills

Customer service oriented with good teamwork spirit

Able to work under pressure and within tight deadlines

Meticulous, high integrity with a positive work attitude