Join Town Residential – Boutique Real Estate Team

At Town Residential, we pride ourselves on professionalism, integrity, and delivering exceptional service to our clients. We are seeking a friendly, organised, and reliable Reception / Administration Assistant to be the face of our Belconnen office.

About the Role

This is a front-facing position where you will support the property management and sales team while ensuring smooth day-to-day office operations.

Key Responsibilities:

Managing front desk and greeting clients professionally

Handling incoming calls, emails, and general enquiries

Providing administrative support to the property management team

Assisting with lease documentation and file management

Coordinating maintenance requests and follow-ups

Data entry and updating systems (e.g. PropertyTree)

General office coordination and support tasks

About You

To succeed in this role, you will have:

Previous administration or reception experience (real estate preferred but not essential)

Strong communication and customer service skills

High attention to detail and organisation

Ability to multitask and manage competing priorities

A positive, proactive “can-do” attitude

Basic computer skills (MS Office; CRM experience desirable)

Professional presentation and manner

(Assistant Agent Certificate is a bonus but not mandatory for this role.)

What We Offer

Stable full-time role in a supportive team

Opportunity to grow within the real estate industry

Exposure to property management operations

Supportive management and structured systems

Central Belconnen office location