Sales Agent – 17 August Start | Use your Customer Service/Retail/Hospo experience!

Location: Sydney CBD (Barangaroo)
Base Salary: $65,000 + Bonuses + Super
On-Target Earnings: $78,000 – $91,000 in your first year (excluding Super)

Start date: Monday 17 August 2026

Start your journey alongside a number new colleagues, training and developing together from day one as we continue our growth journey! Yes, we're STILL growing!

At Neilson Financial Services Australia, we’re passionate about helping families protect what matters most with a range of life and funeral insurance options. We launched in Australia in October 2024 with our first product, and in just a year we’ve launched 2 additional products - 3 by the time you join - and grown to a team of over 100 people.

While our story began in the UK in 2012, Neilson has since expanded to become an award-winning international provider of life insurance, with offices in the UK, USA, Canada, Ireland, and here in Sydney, Australia. Our local growth is only just beginning, and we’re excited to keep building our Australian team as part of a trusted global business.

Why join us?

This isn’t just a job – it’s the launchpad for a career in sales, surrounded by an inclusive team, excellent training, and meaningful rewards from day one.

Free lunches – enjoy your lunch on us every Wednesday and Friday!

Celebrating success – Regular staff sales incentives, as well as quarterly recognition awards for outstanding performance and our end-of-year gala with a $5,000 grand prize draw

Barangaroo location – run past the Opera House before work, explore Darling Harbour’s food scene or shop Pitt Street Mall on your break

No experience in sales required – we offer structured training to set you up for success, but we ask that you come in driven and motivated to hit results

No cold calling – you'll speak to customers who have already shown interest in life insurance

Clear career progression – we’ve already seen double promotions for numerous people over the year! Each promotion earns a further salary increase.

Generous bonus structure – our monthly bonus structure rewards and recognises your continued progression and improvement as a sales specialist.

Welcoming and diverse team culture – work alongside people from all backgrounds in a high-performing, supportive environment

What you’ll be doing

Talk with customers over the phone about life insurance products

Understand their needs and guide them through policy options

Support customers in making confident, informed decisions

Hit individual and team sales targets in a structured, warm-lead environment

What we’re looking for

Clear, confident communicators who enjoy helping people

A growth mindset and the desire to learn and develop

A proactive attitude, with resilience and reliability

Previous customer service experience is helpful, but not required

What to expect from the interview process

We want this to be a great fit for both you and us. Our process is designed to give you a real feel for the role and help us understand your strengths:

30-minute video interview where we test for transferrable and core skills

30-minute in-person interview at our Barangaroo office – this will include:

A meeting with two of our Senior Sales Agents to learn about a day-in-the-life and ask any questions you may have

We encourage you to come prepared with questions. This interview is as much for you as it is for us.

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you!

Working Hours & Location

This is a full-time, office-based role in our gorgeous Barangaroo office, Monday to Friday. You’ll work on a rotating roster of shifts between 7:00 am and 7:00 pm, with shifts allocated by the business to ensure fairness across the team.

What this means for you:

No weekend work — your Saturdays and Sundays are always free.

No late-night shifts — all rosters finish by 7:00 pm.

A fair and structured schedule, with shifts shared evenly across employees.

Predictable, full-time hours in a beautiful central CBD location.

Accessibility For Job Applicants

We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation.

Equal Opportunity Employer

Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture