Since 1905, The Princes Group has grown to become one of Australia's largest and most trusted commercial laundry providers. With a reputation built on quality, reliability and exceptional customer service, we proudly service customers across a wide range of industries.

An exciting opportunity has become available for a Customer Service & Data Entry Officer to join our team at our Gepps Cross facility.

This is a varied role suited to someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering excellent customer service while ensuring information is entered accurately and efficiently. You'll play an important role supporting our customers and the day-to-day administration of the business.

Key Responsibilities:

Manage front desk reception, phone & email enquiries

Greet and direct visitors and contractors

Accurately enter data for delivery dockets, purchase orders, and supplier invoices

Maintain & update internal databases and spreadsheets

Processing customer credit and debit requests

Assisting in running reports and collating data

Providing prompt and efficient responses to client queries or concerns

About You:

To be successful in this role, you’ll have:

Proven experience in a customer service or a data entry role.

Excellent communication and interpersonal skills

Strong problem-solving abilities and versatility in your work

Ability to work both independently and within a team

Able to remain organised and focused when managing multiple deadlines

High attention to detail and accurate data entry skills

Proficient in Microsoft Office (Outlook, Excel, Word)

Knowledge of the Pronto system (highly regarded, but not essential)

Clear and fluent English communication

Why Join Us?

Long-established, reputable Australian owned company

Supportive and friendly team environment

Full-time, stable working hours

Opportunities to learn and grow within the business

How to Apply:

Apply now via SEEK with a cover letter and resume highlighting your relevant experience. Email Mel at: ••••@princesgroup.com.au

** Must have the right to work in Australia **

**** Agencies need not apply ****