About the role

We are seeking a Customer Service/Admin Assistant to join the team at PacBev TAS on a contract basis. This role is based in Launceston, Tasmania and offers an excellent opportunity to support our sales and client administration operations. You will be at the heart of our customer interactions, providing vital administrative support that ensures smooth business operations and exceptional service delivery to our clients.

What you'll be doing

Managing customer inquiries and providing responsive, professional support across multiple communication channels

Processing and maintaining accurate customer records and administrative documentation

Coordinating sales administration tasks including order processing, invoicing, and quote preparation

Supporting the sales team with scheduling, follow-ups, and client relationship management

Handling data entry and maintaining organisational systems and databases

Assisting with customer onboarding and ensuring smooth transaction processes

Preparing reports, correspondence, and other administrative materials as required

Liaising between customers, sales staff, and other departments to facilitate smooth business operations

What we're looking for

Proven experience in customer service, client administration, or a similar role

Strong organisational and time management skills with the ability to prioritise multiple tasks effectively

• Excellent written and verbal communication abilities with a professional, courteous manner

Ability to work both independently and collaboratively within a team environment

Attention to detail and a commitment to maintaining accuracy in all administrative work

Problem-solving skills and a proactive approach to supporting business needs

Previous experience in sales support or a related industry is advantageous

What we offer

At PacBev TAS, we value our employees and offer a supportive work environment where your contributions are recognised. We provide competitive contract terms and the opportunity to work with a dynamic team. This role offers the chance to develop your customer service and administrative expertise while working in a professional setting. We are committed to ensuring a positive workplace culture and welcome applications from all suitably qualified candidates.

About us

PacBev TAS is a forward-thinking organisation dedicated to delivering quality products and exceptional service to our customers. Based in Launceston, we pride ourselves on our professional approach, attention to detail, and commitment to building strong customer relationships. Our team works collaboratively to achieve business objectives whilst maintaining the highest standards of customer care and operational excellence.

Apply now

If you believe you have the skills and experience to excel in this Customer Service/Admin Assistant role, we would like to hear from you. Please submit your application with your CV and a cover letter outlining your relevant experience.