Placement Consultant – Nanny Recruitment

(180 Delivery)

Gracie Boutique Nanny Agency | Malvern, Melbourne (WFH Mondays) | Full-time, Mon–Fri 9am–5:30pm | $60,000 base + uncapped bonus per placement

About Gracie

Gracie Boutique Nanny Agency is one of Australia's leading nanny placement agencies, connecting exceptional families with exceptional nannies across Melbourne, Sydney, Brisbane and Perth. With over 250 staff and growing every single day, we're one of the fastest-growing names in the industry - and we're just getting started.

Fast-paced, ambitious, and relationship-driven, we pride ourselves on delivering a premium, personalised experience built on trust, professionalism, and genuine care.

About the role

Our BDMs bring the families in - you take it from there. As our Placement Consultant, you'll own the full delivery cycle: from the moment a family joins Gracie to the day their perfect nanny starts (and beyond, if a replacement is ever needed).

This is a true 180 recruitment role. Your job is service, communication, and delivery - managing families like the valued clients they are while running end-to-end recruitment to fill their roles. And because you're paid a bonus on every single placement with no cap and no thresholds, your effort translates directly into your earnings.

What you'll do

Take handover of new families from our BDM team and become their trusted, primary point of contact

Conduct in-depth consultations to understand each family's household, routines, values, and childcare needs

Run end-to-end recruitment: sourcing, screening, interviewing, reference checking, and shortlisting nannies with the support of our recruitment team.

Match candidates to families with careful consideration of experience, personality, availability, and family culture

Present shortlists with clear recommendations and professional candidate profiles

Coordinate interviews, trial shifts, feedback, and offers through to successful placement

Keep families genuinely informed at every stage - including proactive updates when there's nothing new to report yet

Monitor active placements, address concerns before they escalate, and manage replacements end-to-end when needed

About you

Exceptional written and verbal communication - you know how to keep a client feeling looked after, even in quiet weeks

Highly organised, with the ability to juggle multiple families and roles at different stages simultaneously

Self-motivated and hungry - your bonus is uncapped, and you want it that way

Experience in recruitment, account management, customer success, or high-touch client service (agency recruitment experience highly regarded)

A proactive, solutions-focused approach and the discretion to handle sensitive situations - you're placing people into family homes

Full Australian working rights (working holiday visas accepted)

Why join Gracie

Uncapped earnings, from day one — $60,000 base plus a bonus on every role you fill, starting with your very first placement. No quotas to hit before bonuses kick in, no ceiling on what you can earn. With a warm desk of families handed to you, high performers significantly out-earn the base

Serious career growth — with 250+ staff and new team members joining every day, we're promoting from within constantly. This role is a genuine pathway to senior consultant and leadership positions

Proudly female-led — join a company built and led by women, where your voice is heard and your ambition is backed

Warm, supportive and genuinely fun — we work hard, celebrate wins together, and look out for each other. No egos, no politics — just a close-knit team that loves what they do

Flexibility that's real — work-from-home Mondays and a culture that trusts you to manage your day

Warm desk, no BD — our BDMs bring in the families; you focus purely on service and delivery

A beautiful boutique office in Malvern you'll actually enjoy coming into! Recently renovated by a well known interior designer.

Meaningful work that positively impacts families every single day — this is a place people love to work, and it shows

How to apply

Apply via SEEK with your resume and a short cover note telling us about a time you kept a client happy through a tricky process. We'd love to hear from you!