Senior Medical / Dental Receptionist

Front Desk Coordinator

Sutherland Dental, Sutherland NSW

Full time, minimum 4 days a week. 8am to 6pm.

If your current practice isn't a happy one, read this.

Sound familiar?

A diary someone else broke, and you cop it when the day runs late

Systems nobody ever properly showed you

The first question is always whose fault it was

A team that doesn't get on, and a workplace with no warmth in it

Owners you rarely see on the floor

Bracing yourself on the drive in

We've built the opposite.

A friendly team that genuinely gets on

Clear structure, so everyone knows where they fit

Two owners who are hands on, out on the floor, and genuinely care

World class training on the best systems

A modern practice people look forward to walking into

That culture is the whole thing, and we protect it. So, we want someone positive and warm who wants to be part of a team, not just someone who can work a diary.

The role

Take ownership of our front desk and keep the practice running on time.

Running reception day to day

Diary, patient flow and recalls across five clinicians

Phones, emails and enquiries

Payments, HICAPS, health funds and Afterpay

Treatment plan coordination and the money conversations

Accounts and practice admin

About you

Non-negotiable:

2+ years in medical or a similar practice reception role. Dental, GP, specialist rooms or allied health all count.

Just as important:

Warm with patients, calm when it's busy

Organised, reliable, happy to take initiative

Positive, and easy for a team to work alongside

Dental experience and Core Practice software are ideal, but not essential. If you're the right person, we'll train you up.

About us

Sutherland Dental is a modern, QIP accredited practice on Old Princes Highway. Five clinicians, full scope of dentistry, and growing. Preferred providers for Bupa, Medibank, nib, Westfund and Smile.com.au.

sutherlanddental.com.au

To apply

Send your resume and a short note on why this one appeals to you.