About the role

An organised, customer-focused Sales Administrator role perfect for someone who thrives on keeping things moving — from the first phone call through to delivery — and who enjoys building good relationships with customers and colleagues alike. Flexible hours are offered to work around school pick-ups and drop-offs, with the ability to start a little later, finish in time for the school run, or work around the holidays.

Key responsibilities

Answer incoming phone calls and assist customers with enquiries

Prepare accurate quotes using our SAP ERP system

Update and maintain customer records in the CRM

Follow up on outstanding quotes to help convert sales

Send, respond to, and manage email correspondence in a timely manner

Track orders through the production process to ensure timelines are met

Liaise with customers regarding delivery dates and order particulars

Provide general administrative support to the sales team

About you

Previous experience in a sales administration, customer service, or similar admin role

Experience with SAP (or a similar ERP system) is highly regarded

Confident using CRM software, with strong attention to detail

Excellent phone manner and written communication skills

Well organised, with the ability to juggle multiple priorities and follow through on tasks

A proactive, can-do attitude and comfortable liaising with both customers and internal teams

Reliable and able to commit to agreed hours

Benefits

Flexible working hours to suit school schedules or other commitments

A supportive, friendly team environment