Studio Manager
Joy in Movement Lambton
Posted 7 hours ago
About us
Joy In Movement is Australia's first fully automated infrared fitness studio. No instructor in the room, infrared-powered 30-minute sessions running every hour, 5am to 9pm - 365 days a year. We're low-impact, high-results, and built for real people living real lives. We're not a gym. We're J.I.M. and yes, there's a difference.
About the role
You're the heartbeat of our Lambton studio. You attract new members, convert interest into memberships, build a community that sticks, and keep the day-to-day running smoothly.
Key responsibilities
Welcoming current and new members and delivering an experience worth talking about
Reaching out to local businesses and building community partnerships
Following up leads via phone and SMS - booking trials and closing memberships
Generating organic leads utilising social media, the existing member network and offline strategies
Managing CRM, memberships, reporting, pauses and cancellations
Running member challenges, celebrating milestones and hosting studio events
Creating and posting content across social media (reels, stories, local engagement)
Keeping the studio looking great and running like clockwork
About you
A genuine people person - warm, energetic and naturally builds connection
Active on social media and comfortable creating content
Previous experience in social media content creation beyond personal use
Confident on the phone and in a sales conversation is essential
Self-motivated and able to work autonomously
Someone who loves movement and wellness as part of their lifestyle
Locally connected or hungry to be
Minimum of 3 years' experience in customer service or sales roles is essential
Able and willing to work across both studio locations when required (Lambton & Warners Bay)
Not afraid of an early morning or a late night – our studios operate from 5am-9:30pm
Able to work weekends
Benefits
Run a studio like it's yours - real autonomy, real ownership
Work for a brand that's actually fun to represent
Free studio membership across both Newcastle locations
Flexible hours that can work around your life where needed
Tiered commission structure built around the success of the studio
About Joy in Movement Lambton
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