Health & Injury Management Solutions Pty Ltd is a specialist workers compensation claims management provider for self-insured employers across Australia.

Our mission is to empower workers and support employers to create safer, healthier workplaces for all.

We are a close-knit team and pride ourselves on our ability to harness our diverse mix of people and experience to collaborate with our clients and develop flexible, tailored services to meet their individual needs.

Our unique operating model offers development opportunities via special projects involving areas such as OHSEMS, data analysis, program governance, training and technological innovation.

The Role

We are currently seeking a NSW Workers Compensation Senior Case Manager to join the team at our office in Bella Vista NSW. Applicants able to work in our office in the Melbourne CBD will also be considered.

We are seeking both permanent part-time and full-time staff.

They will be responsible for all aspects of claims management, including:

· Initial contact with worker, employer and doctor following injury notification

· Assessing and determining liability, including arrangement of necessary investigations

· Injury management activities, including risk assessment, case conferencing and preparation of injury management plans

· Assessing and approving treatment requests

· Checking and entering weekly benefit payments

· Periodic claim cost estimation

· Maintaining regular contact with injured workers and other relevant parties

· Participating in strategic claim reviews with the client

· Maintaining detailed and accurate file notes

· Strategic management of complex workers compensation claims

· Liaison with legal providers and attendance at PIC when required

Skills and experience

Candidates will require:

· Minimum 5 years’ experience in workers compensation including complex claims management

· Solid understanding of NSW workers compensation end-to-end claims management

· Excellent verbal and written communication skills

· The ability to communicate effectively with people from diverse backgrounds and at different levels within an organisation

· The ability to work autonomously and within a team

· The ability to multi-task and work to deadlines, with excellent time management skills

· A high level of attention to detail

· The ability to work across multiple IT platforms

Experience in self-insurance or the health/rehabilitation sectors is appreciated but not essential.

Why join our team?

At HIMS we are proud of our team culture – we work hard, support each other, and have a lot of fun in the process. We believe in making sure our team know they are appreciated, and part of how we show this is:

· A vibrant, collaborative team culture

· Learning and development support

· Involvement in strategic planning and initiatives

· Opportunities for development through secondments and special projects

· Family friendly office environment

· Flexible working arrangements including the potential for hybrid work after passing probation

Employer questions

Your application should include answers to the following questions:

How many years' experience do you have in workers compensation?

Do you have any experience in self-insurance?

What's your expected annual base salary?

How much notice are you required to give your current employer?