Our Client:

Our client is a one stop shop for HVAC / Fire Construction and Contracting and Maintenance Asset Management across 300 sites in HVAC systems in NSW. The company delivers full-scope HVAC and Fire protection services covering maintenance, testing, repairs, and compliance.

Experience using Uptick is highly preferred. Experience in fire protection, HVAC, facilities maintenance, or another field-service trade environment will be highly regarded.

The Role:

Mechanical quoting experience, including reviewing service reports and preparing quotations up to a million dollars.

Plan and coordinate testing schedules to meet AS1851 timeframe requirements across the full client portfolio

Oversee quality and compliance outcomes including Annual Condition Reports and AFSS endorsement processes

Coordinating several technicians and subcontractors for preventative maintenance and defect works

Following up open quotes, jobs and approvals

Liaising with clients, strata managers and internal teams

Understanding service reporting, defects, maintenance contracts and invoicing requirements

Experience working with Uptick or similar service management systems

Ability to work closely with the Service Manager and support day-to-day service operations

Manage scheduling, workload allocation, and service planning

Maintain strong relationships with clients and stakeholders

Review reports, monitor WIP, and support quoting for repairs

Debtor management across your portfolio team.

Work with a dedicated team to provide the best services possible to out clients.

You:

Must have Service Scheduling experience in HVAC and Fire and Australian AS1851 Codes knowledge and or a HVAC Tech / Fire Tech looking to get off the tools and work full time in the office. This role will be fast tracked into a Service Management Mechanical / HVAC role within a two year time frame.

Extensive high level experience in client and stakeholder management role within the HVAC & Fire Contracting and Technical Services Industry

Intermediate to advanced internal IT systems across Uptick Excel MS Office and internal CRM and or Uptick software and computer systems.

Excellent personal and professional presentation skills for client facing role.

Possesses strong commercial acumen, emotional intelligence, outstanding needs analysis skills and can operate within a team or autonomously.

Is a polished communicator with excellent negotiation, conflict management and influencing skills.

This role oversees day-to-day service operations across HVAC & Fire systems. You’ll manage a team of technicians, coordinate workloads, maintain client relationships, and ensure all service delivery meets compliance and contractual requirements. The role also includes scheduling, budgeting, reporting, and driving operational improvements.

What's in it for you:

Defined career opportunity into Managment, brand new role make it your own, higher than market rate base salary plus mobile phone ipad / laptop, and an awesome culture with many staff being long term employees, family friendly, loads of perks over and above your salary, If you want to work with a great team of passionate people all working towards a common goal – delivering the highest level of service internally and external stakeholder in HVAC & Fire Systems Coordinator experience please send your current resume through to lis•@bishopconsulting.com.au for a confidential chat.

Must be a local candidate no sponsorship available.