Tracy Village Social & Sports Club is seeking an experienced and motivated Duty Manager to join our team for an immediate start.

This is a hands-on leadership role supporting the Club Manager in the smooth and efficient day-to-day operation of the venue. We are looking for someone who thrives in a fast-paced hospitality environment, leads by example, and is passionate about delivering exceptional customer service.

Key Responsibilities

Deliver outstanding customer service to members and guests

Oversee daily shift operations and staff supervision

Manage stock control and venue procedures

Ensure compliance with workplace health and safety requirements

Support gaming, TAB and bar operations in line with legislation and club policies

Maintain a positive and professional team environment

Essential Skills & Experience

Applicants must have:

Experience performing duties equivalent to a Level A Manager under the Registered and Licensed Clubs Award 2010

Current Gaming Industry Employee Licence

Responsible Service of Gambling (RSG) certification

Responsible Service of Alcohol (RSA) certification

TAB Sellers Accreditation

Cash Control Accreditation

Knowledge of the Gambling Code of Conduct

Experience with and understanding of the Self-Exclusion Program

Desirable Experience

Understanding of liquor licensing requirements within a club environment

Experience supervising staff in a shift-based hospitality setting

Ability to work under pressure and lead a collaborative team

Strong communication and problem-solving skills

What We Offer

Immediate start available

Supportive team environment

Diverse and fast-paced venue operations

Opportunity to grow within a community-focused club

At Tracy Village Social & Sports Club, we’re more than just a workplace — we’re a community. Located in the Northern Suburbs of Darwin, Tracy Village is a vibrant, family-oriented Club known for its welcoming atmosphere, live entertainment, great food, community spirit, and commitment to exceptional customer service.