IT Productivity Platforms Engineer

Initial Contract to June 2027 | Hybrid | Norwest

Help shape the future of workplace technology.

• Work with Jira, Confluence, Miro and leading enterprise SaaS platforms.
• Drive automation, platform innovation and continuous improvement across a large enterprise.
• Hybrid working (2-3 days in Norwest) | Initial contract to June 2027.

The Opportunity

We're looking for an experienced IT Productivity Platforms Engineer to join a high-performing team responsible for the administration, optimisation and evolution of enterprise productivity platforms used by thousands of employees.

This is more than a support role. You'll combine hands-on platform administration with automation, integrations and stakeholder engagement to deliver smarter ways of working across the business. If you enjoy solving complex problems, improving user experiences and working with modern SaaS technologies, this is an opportunity to make a genuine impact.

What You'll Be Doing

• Administer and enhance enterprise productivity platforms including Jira, Confluence, Miro, Smartsheet, Lucid and other SaaS applications
• Configure platforms, manage governance, permissions and security
• Build automations and streamline business processes using APIs and scripting
• Provide Level 3 technical support and resolve complex platform issues
• Partner with stakeholders to understand business needs and deliver practical solutions
• Support new platform features, integrations and software onboarding

About You

You'll have experience supporting enterprise collaboration or productivity platforms within a large organisation and enjoy working across both technical and business teams.

You'll bring experience in:

• Jira, Confluence, Miro or similar enterprise SaaS platforms
• Platform administration, governance and security
• Automation, APIs or scripting
• Enterprise environments with multiple business stakeholders
• Agile delivery and continuous improvement
• Excellent communication and relationship-building skills

We're Looking For Someone Who

• Loves solving problems and finding smarter ways of working
• Takes ownership and works proactively
• Builds strong relationships with customers and stakeholders
• Is curious, adaptable and eager to learn
• Has a customer-first mindset and embraces innovation

What's In It For You?

• Hybrid working (2-3 days per week in Norwest)
• Work with modern SaaS platforms and AI-enabled technologies
• Join a supportive, high-performing team

Apply now to join a team that's transforming the way people work through technology.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Elsa Ambrosini ••••@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.