Area Manager – Hospitality & Facilities Services

ESS provides a home away from home for people working in remote mining villages and offshore oil and gas facilities. We deliver integrated hospitality and facilities management solutions to ensure our guests enjoy the comforts of home, even in the most isolated locations.

We currently have an exciting opportunity for a dynamic and experienced leader to join our ESS business in the capacity of BHP Area Manager.

As an experienced multi-site operator, you will focus on inspiring a team to create amazing resident experiences. And whilst understanding the commercial nuances is critical to the success of the business, it's brilliant leadership that is well and truly at the epicenter of this role. The ability to coach teams, deliver amazing service and create an environment in which residents are able to experience the entirety of the ESS experience is conducive to success in this position. Your commitment to safety and respect for our environment is essential to succeed in these key roles.

The Role

Lead and manage all operational aspects across assigned sites

This role is primarily office-based, with regular opportunities to travel to site as required.

Manage site budgets with demonstrated understanding of food costing, waste management, and financial performance

Ensure full compliance with food safety, site safety, and company health, safety, and security procedures

Lead operational delivery of Facilities Management services, including cleaning, maintenance, and asset management

Oversee planning, execution, compliance, and continuous improvement across both hard and soft FM services

Manage contractor performance and ensure compliance with contractual and regulatory requirements

Build and maintain strong relationships with clients and residents, effectively managing expectations

Drive a positive safety culture and ensure operational targets are achieved safely

The Person

Proven experience managing medium to large sites within remote villages, hotels, or hospitality environments

Strong background across both culinary operations and facilities / cleaning services

Exceptional communication and relationship-building skills

Ability to drive a positive, high-performance team culture

Strong stakeholder engagement skills with a focus on delivering superior service levels

Excellent written and verbal communication skills

Strong negotiation, problem-solving, and decision-making abilities

In-depth knowledge of health and safety with a strong personal commitment to safety leadership

Sound knowledge of HACCP and food safety systems

Ability to adapt quickly to changing operational and business needs

Essential Facilities Management experience, including oversight of hard and soft services, compliance, and contractor management

Willingness to travel across sites as required

• Demonstrated capability in operational management of FM services, including planning, execution, compliance, and continuous improvement across hard and soft services

The Benefits

As a Manager with Compass Group, you will have access to the support, systems, and infrastructure of a global organisation. We offer a competitive salary package, incentive schemes, recognition programs, and a range of company discounts.

If you are looking for a career where you can set the standard for operational excellence and personal advancement, Compass Group is the place for you.

At Compass Group, we recognise that diverse perspectives strengthen our business. We are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered to succeed.

We welcome applications from Aboriginal and Torres Strait Islander peoples, people of all backgrounds, genders, ages, abilities, and experiences.