We are looking for a motivated and resourceful Assistant Manager / Executive, Operations to support the operations and maintenance of a retail mall. In this role, you will work closely with the Operations Manager to ensure the smooth functioning of the property, maintain high standards of facilities management, and support tenant and shopper experience.

The Opportunity

• Our Client, The developer behind iconic projects like Plaza Singapura and Raffles City Singapore
• Location: Clark Quay/ Fort Canning
• Salary: Up to $5,600
• Working hours: 8:30 AM - 6:00 PM, 5 days including weekends
• 2 year contract (subjected to renewal or conversion)

Key Responsibilities

• Support the Operations Manager in the effective management of mall operations and maintenance activities.
• Coordinate operational programmes and maintenance works to ensure the mall operates efficiently and effectively.
• Prepare annual operating budgets and administer maintenance contracts, while monitoring expenditures to support operational requirements.
• Assist in the implementation of Asset Enhancement Initiatives (AEIs), tenant fit-out and renovation works, and operational support for promotional and marketing activities.
• Work closely with the Contracts and Procurement team on the procurement of equipment, cyclical replacements, and enhancement projects.
• Manage and respond to feedback, enquiries, and service requests in a timely and professional manner.
• Lead and supervise technicians, contractors, and service providers to ensure service delivery meets operational and professional standards.
• Participate in the Company's Emergency Response Team where appointed and trained (e.g. Site Incident Controller, First Aider).
• Support Environmental, Health and Safety (EHS) initiatives, including the review and approval of permits-to-work, risk assessments, and safety inspections/audits.

Requirements

• Degree or Diploma in Engineering (Mechanical/Electrical), Real Estate, Facilities Management, Building Management, Estate Management, or a related discipline.
• Relevant experience in facilities, building, property, or mall operations will be advantageous.
• Strong initiative, problem-solving, and organisational skills.
• Good interpersonal and communication skills, with the ability to work effectively with internal and external stakeholders.
• Able to manage multiple priorities and work within tight timelines.
• Resourceful and systematic in addressing operational issues and challenges.
• Willing to support operational requirements outside standard working hours when necessary.

Jason Ng
Direct Line: 66•• •967
EA License No: 91C2918
Personnel Registration Number: R23113333