This is a hands-on position, customer service focussed role designed to work with our team. You will be based at Narangba yard.

The role is responsible for creating hire agreements, invoicing, arranging delivery and collection of equipment, telephone sales, and serving customers at the branch.

Specific tasks include:

Entering hire agreements and customer details into the system

Customer service – face to face - Telephone – online orders

Coordinate and monitor incoming and outgoing equipment to ensure our high standards of service and that customer requirements are exceeded

Scheduling Deliveries & Pickups

Provide excellent customer service

Closing out hire contracts on return of equipment and invoicing customers

Managing point-of-sale payments and entering hire control software

Build trust and strong relationships with customers through friendly communication, advice and exceptional service

Providing a Duty of Care to the Workplace Health & Safety to yourself, your co-workers and visitors coming onto the premises

To be successful in this role, you will be a team player, competent using a computer and mobile devices, passionate about customer service, sales, and providing solutions to our customers.

Previous experience in equipment hire and/or construction industry is a must.

Ideally you will possess the following skills and attributes:

Strong Computer Skills

Understanding of machines, and Construction equipment

Positive attitude and good people skills

Friendly and able to develop personal relationships

Passion for providing the highest level of customer service

General problem-solving skills, particularly with equipment functionality

Excellent Organisational / Time Management Skills

Experience working in a fast paced, busy work environment

Ability to work autonomously to deadlines

High attention to detail

Negotiable salary package for right applicant.