6 month contract with the view to extend!

IQ Group is seeking a Superannuation / Insurance claims specialist to work throughout the entire claims lifecycle and engaging with members at a sensitive time

Key Responsibilities Include:

Understanding of the relevant insurance rules supporting all superannuation insurance scenarios, including death, TPD, Perm Incapacity and Income protection

Understanding of the relevant industry regulations relating to insurance in superannuation

Ability to assess and make determinations on Insurance claims

Ability to handle member / beneficiary phone calls

Attention to detail

Proficient in member communications, both verbal and written

What we're looking for

Experience managing insurance claims

Strong critical thinking and problem-solving skills

Excellent communication and customer service ability

Proficiency with superannuation administration systems and databases

A collaborative approach, with the ability to adapt in a fast-paced environment

Solid understanding of superannuation regulations and industry best practice

What we offer

At IQ Group, we are committed to providing our employees with a rewarding and fulfilling work experience.

Flexible work arrangements to support work-life balance

Opportunities for future career advancement

A collaborative and supportive team environment

About us

IQ Group is a leading provider of superannuation and investment management services, serving clients across Australia. Our mission is to help our clients achieve their financial goals by delivering innovative and efficient solutions.

If you're an experienced Claims SME who is looking to join a forward-thinking organisation, we encourage you to apply now.