About us:

Rockhampton Hospital is Central Queensland's largest hospital and the region's main referral hub, with major investment underway to bring more specialist care closer to home. Our Operational Services team

Our Operational Services Officers support clinical staff to deliver the best possible care to patients. From providing nutritious meals, to transporting patients throughout the hospital, to keeping our hospital clean, Operational Services Officers are integral to running an effective and safe hospital.

About the role:

• Coordinate Supervisors, Cooks and Menu Monitors to deliver an efficient, reliable and high-quality catering service across Rockhampton Hospital.
• Oversee approximately 75 staff, including rostering, workforce allocation, recruitment, onboarding, performance development, leave and staff wellbeing.
• Ensure compliance with Queensland Health food safety requirements, investigate incidents and risks, and lead continuous improvement to maintain safe, dependable service delivery.
• Manage menus and dietary changes in collaboration with Dietitians, Speech Pathologists and other multidisciplinary teams to ensure patients receive appropriate nutritional support.
• Contribute to budgets, workforce planning, equipment and resource requirements, policy development and service expansion while supporting efficient, sustainable Food Services operations.

About you:

• While not mandatory, holding a Food Safety Supervisor Certificate is desirable, or a willingness to obtain one.
• Proven ability to supervise, develop and support staff within a large, multidisciplinary healthcare environment, including managing performance and organisational change.
• Sound knowledge of hospital Food Services, food safety legislation, policies, procedures, standards and the systems required to maintain safe, high-quality catering.
• Experience with rostering, workforce planning, leave, rehabilitation and return-to-work processes, with the ability to juggle competing priorities and make sound decisions.

What we offer:

Total remuneration value of up to $118,172 p.a. is comprised of:

• An hourly rate between $49.55 - $52.23 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact [email protected]
2. Quote the Job Ad Reference (JAR) RK6H690277

Applications close: Sunday, 20 September 2026

#Rockhampton