We have multiple Claims Liaison Officer roles to commence Monday, 24th August 2026 through until the 30th October 2026.

Our client has a passion for delivering exceptional customer assistance. As a global travel insurance provider, the organisation is dedicated to providing a memorable service experience to customer, helping them feel safe, protected and cared for each step of their travel journey.

As a Claims Liaison Officer, this role will see you supporting the clients initially with their claims inquiry while delivering an exceptional customer experience and ensuring regulatory compliance.

To be successful in this role you will have:

• Exceptional verbal and written communication skills
• Strong organisational skills and the ability to prioritise and adapt to a dynamic workload
• Ability to work effectively both independently and as part of a collaborative team.
• Experience working within a legislative environment

On Offer:

• Full time hours totalling 38 hours, between - 7am and 8pm, Monday to Friday
• Flexible to work weekends if required
• Hybrid opportunities – 3 days office / 2 days WFH per week

If you are available immediately, please apply now. Should you have any questions, please call 07 •••• •500.

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Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ••••@dfp.com.au or 13•• ••• 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/legal_documents/privacy_policy. Do not submit any sensitive personal information in your resume.