About the role

You will own the operational side of client experience, acting as the filter that ensures portfolios stay accurate, schedules stay tight, and client commitments are met. You'll drive the logistics of client accounts by navigating the complexities of claims processing, overseeing account updates, and managing high-level calendar management. You ensure seamless execution whether a client has a need or there is an event.

Key responsibilities

Oversee client accounts, handle claims, and process payments

Manage calendars and follow-ups to ensure no client is left behind

Conduct check-ins to keep client rapport high

Support the management and execution of team events

About you

Local Poly Diploma / A-Levels or above

Fluent English and strong interpersonal people skills

Proficient in Google Workspace, Excel, and Canva

Minimum 3 days a week commitment

Benefits

Base pay plus performance-based bonuses and commissions

Clear opportunities for professional development and promotion to permanent roles

3 days a week with a focus on work-life balance

Supportive, high-energy team in a prime location