About Gain City

At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are seeking an experienced and strategic Director, Learning Academy to develop and lead the learning academy within the Gain City group of companies.

In this role, you will be responsible for establishing and overseeing the end-to-end operations for a scalable learning academy aligned with Singapore’s vision. You will lead the design and execution of training programmes, ensure full compliance with regulations and build a high-performing team to plan and deliver impactful lessons. A key part of the role is to drive continuous improvement in educational outcomes and operational excellence.

Key Responsibilities

Ensure full compliance with all relevant regulations, statutory requirements and internal SOPs

Maintain up-to-date knowledge of government regulations, national schemes and masterplans related to training providers and lifelong learning

Design, implement and manage a scalable and sustainable business model for the learning academy

Develop and maintain strong partnerships with key stakeholders, including leading contract negotiations where necessary

Lead, coach and develop a high-performing team of planners and trainers to ensure effective programme design, delivery and operational excellence

Oversee the development of course offerings aligned with market and organisational demands

Explore and evaluate opportunities to diversify the academy’s offerings beyond the initial scope of courses

Review and optimise existing processes and organisational structures to improve efficiency and enable automation

Qualifications and Requirements

Bachelor’s degree in business administration, learning and development or a related field

Minimum of 10 years of progressive experience in learning and development or workforce training

DCCLP (Diploma in Career Conversion for Learning and Performance) is preferred

Proven leadership capabilities, with a strong track record of building and developing high-performing teams

In-depth knowledge of regulations and statutory compliance

Demonstrated success in driving process improvements and operational excellence

Strong experience in cost management, budgeting and leading efficiency initiatives

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team

If you have a strong background in learning and development and are looking for a role where you make an impact, apply now to be a part of our growing team!

Note

Position may be adjusted to Assistant Director / Senior Manager based on experience

Only shortlisted candidates will be notified