About my client
Our client is a leading multinational organisation within the pharmaceutical and healthcare industry, supporting operations across multiple Asia-Pacific markets. With a well-established regional footprint and continued investment in digital transformation, they leverage Microsoft technologies to optimise Finance, Procurement and Supply Chain operations across the region.

As their regional business continues to grow, they are looking for an experienced Microsoft Dynamics professional to become a key member of their Regional Business Applications team.

Why Join?
If you've spent the last few years supporting Microsoft Dynamics and are looking for more ownership, greater business exposure and regional influence, this could be the career move you're looking for.

This isn't a traditional ERP support position where your day revolves around closing tickets.

Instead, you'll become a trusted partner to Finance, Procurement and Supply Chain leaders across APAC, taking ownership of a business-critical ERP platform while helping shape how technology enables business performance.

You'll work in an environment where your ideas are valued, your improvements are implemented, and your work has a direct impact on business operations across multiple countries.

About the role
As the Regional Microsoft Dynamics Business Applications Specialist, you'll own the day-to-day performance, stability and continuous improvement of the ERP landscape across Asia-Pacific.

You'll be responsible for ensuring critical business applications operate efficiently while identifying opportunities to simplify processes, improve user experience and deliver long-term operational improvements.

Beyond production support, you'll collaborate with business stakeholders, participate in regional enhancement initiatives and become the subject matter expert for one of the organisation's most business-critical platforms.

This role is ideal for professionals who enjoy combining technical expertise with business engagement and want to broaden their regional exposure beyond pure ERP support.

Technology Landscape
You'll be joining a mature regional technology environment supporting Finance and Supply Chain operations across multiple APAC countries.

Core Technologies:

Microsoft Dynamics AX

Integrated Enterprise Business Applications

SQL Reporting & Business Intelligence

Enterprise Application Management (AMS)

Master Data Management

Finance & Procurement Systems

Trade & Logistics Processes

You'll gain exposure to both the technical and functional aspects of enterprise applications while working alongside regional business stakeholders and IT teams to improve system performance and operational efficiency.

What you'll be doing:

Own and support the regional Microsoft Dynamics ERP platform across APAC.

Partner closely with Finance, Procurement and Supply Chain teams to optimise business processes.

Investigate complex ERP issues, perform root cause analysis and implement long-term solutions.

Drive application enhancements and automation initiatives that improve operational efficiency.

Develop SQL-based reports and business insights to support business decision-making.

Maintain ERP master data and ensure system integrity across multiple business entities.

Support regional enhancement projects, testing activities and post-implementation initiatives.

Become the trusted regional advisor for Microsoft Dynamics business applications.

Career Growth:
This role offers significantly broader exposure than a traditional ERP support position.

Over time, you'll develop experience across regional stakeholder management, ERP governance, business process optimisation and enterprise application strategy—building the skills typically required for leadership roles within Business Applications.

Potential career pathways include:

Regional ERP Lead

Business Applications Manager

ERP Product Owner

Functional Solution Lead

Regional Applications Manager

Digital Transformation Lead

If you're looking to transition from supporting systems to influencing how they're used across an entire region, this role provides that opportunity.

Who we're looking for:
We're looking for someone who combines strong Microsoft Dynamics expertise with a passion for improving business processes.

You'll ideally bring:

5+ years supporting Microsoft Dynamics AX 2009, AX 2012 or Dynamics 365 Finance & Operations

Strong ERP Application Support or Application Management Services (AMS) experience

Functional knowledge across Finance, Procurement, Trade & Logistics or Supply Chain

Hands-on SQL experience for reporting, troubleshooting and data analysis

Strong analytical thinking and problem-solving skills

Experience supporting business users within a regional or multinational environment

A continuous improvement mindset with the ability to identify opportunities beyond day-to-day support

What you need to do now

If you're interested in this role, click 'apply now' or reach out to Carson Wong at ••••@nigelfrank.com with an up-to-date copy of your CV.

EA License Number: 11C3017

EA Registration Number: R23118348