Job Opportunity: Sales Coordinator

Location: Sydney, NSW
Company: Reliable Building Materials

About Us

Reliable Building Materials is a well-established importer and distributor specialising in aluminium window and door hardware. We supply quality hardware products to builders, fabricators, installers, trade customers and businesses across the market.

Over the past five years, we have experienced strong growth and have become a trusted supplier in the aluminium window and door hardware industry. We distribute our own brand products and focus on quality, reliable service and long-term customer satisfaction.

Our head office is located in Sydney, and we also have a Brisbane branch. As our business continues to grow, we plan to expand with more branches across Australia in the future.

About the Role

We are looking for a motivated, reliable and well-organised Sales Coordinator to join our growing Sydney team.

This is a hands-on and varied role combining sales support, customer service, order coordination and warehouse assistance. You will work closely with our sales and warehouse teams to assist customers, prepare quotations, process and follow up orders, support new business development and help ensure day-to-day operations run smoothly.

The successful candidate will be proactive, customer-focused and willing to assist across different areas of the business when required. This role is ideal for someone who enjoys working with customers, solving problems, staying organised and being part of a growing business.

There is also a clear opportunity to develop into a Sales Representative / Business Development role, with increased commission and earning potential as your experience and responsibilities grow.

Key Responsibilities

Assist customers with enquiries, quotations, orders and product information

Prepare quotations and follow up with customers on sales opportunities

Process customer orders accurately and coordinate with the warehouse team

Follow up orders and ensure customers are kept informed of progress

Maintain and strengthen relationships with existing customers

Help identify potential customers and new business opportunities

Support the sales team in achieving sales targets and customer service goals

Communicate product information clearly and professionally

Build long-term business relationships with trade and industry customers

Assist with organising and maintaining the warehouse

Help with receiving, checking, picking and preparing stock when required

Assist with stock organisation and maintaining a clean and orderly warehouse

Coordinate with warehouse staff to ensure customer orders are prepared correctly and on time

Assist with local customer deliveries or collections when required

Help monitor stock availability and communicate stock requirements to the team

Provide general administrative and operational support to the business

Assist with other day-to-day duties as required

Requirements

Valid Australian driver licence – required

Forklift licence – preferred

Sales, customer service or warehouse experience preferred

Strong communication and customer service skills

Reliable, organised and willing to learn

Able to work independently and as part of a team

Comfortable assisting with both sales and warehouse duties

English and Chinese bilingual ability preferred

Building materials or trade industry experience highly regarded

What We Offer

Competitive base salary depending on experience

Company phone provided

Training and ongoing support

Performance bonuses and commission opportunities

Stable full-time position with a growing business

Supportive and practical working environment

Opportunity to learn about sales, products, warehouse operations and business development

Career pathway to become a Sales Representative / Business Development Representative

Higher commission and earning potential as you progress

Opportunity to grow with the company as we expand across Australia

How to Apply

If you are motivated, reliable, organised and interested in building a long-term career with a fast-growing building materials company, we would like to hear from you.

Please submit your resume and cover letter to:

••••@rbmaustralia.com.au