Team Leader - Settlement Support
Brunel
Posted 2 days ago
This is an exciting opportunity for someone with a strong conveyancing background who's ready to step into (or continue in) a leadership role while remaining close to the day-to-day work.
Client Details
Our client is a well-established and growing organisation in the LegalTech and property sector, supporting conveyancers and law firms with efficient, end-to-end settlement solutions. Known for their strong operational capability and client-focused approach, they offer a collaborative environment, modern technology, and a genuine focus on employee development and progression.
Description
What you'll be doing
- Leading and supporting a team (~3), delivering end-to-end property settlements
- Managing daily workflow allocation, team capacity, and deadlines
- Acting as an escalation point for complex or high-value matters
- Maintaining a hands-on approach with settlements and PEXA workspaces
- Overseeing lodgements, post-settlement activities, and quality of outputs
- Ensuring SLAs, KPIs, turnaround times, and client expectations are met
- Driving continuous improvement across processes and operations
- Coaching, mentoring, and developing team members
- Supporting onboarding, training, and capability development
- Managing shared communication channels and ensuring timely responses
- Partnering with clients to deliver a high-quality, consistent experience
Profile
What we're looking for
- Strong experience managing end-to-end conveyancing settlements
- Hands-on experience creating and managing PEXA workspaces
- Background within a conveyancing firm or legal practice (non-bank)
- Prior leadership, mentoring, or senior-level experience
- Strong understanding of conveyancing processes and eConveyancing platforms (PEXA/Sympli)
- Ability to manage high volumes, competing priorities, and tight deadlines
- A proactive, solutions-focused mindset with strong communication skills
- Full and unrestricted AU working rights
Job Offer
What's on offer
- Opportunity to step into a true leadership role
- Join a growing, innovative business in the LegalTech space
- Collaborative and supportive team environment
- Role that combines leadership + hands-on expertise
- Exposure to process improvement, client engagement, and operational excellence
Personal Development
Our client has a strong track record of investing in its people, offering structured professional development plans, ongoing technical training, leadership programs, and clear pathways for career progression.
Reward & Recognition
A culture that genuinely recognises and celebrates employee contributions, with a mix of formal recognition programs and long-term incentive opportunities. The business also places a strong emphasis on team engagement, with regular social events, weekly catered lunches, and a range of in-office perks designed to create an enjoyable workplace.
Health & Wellbeing
Employee wellbeing is a key priority, with a range of benefits including subsidised or fully covered fitness memberships, wellbeing initiatives, flexible leave policies, and access to confidential support services.
If you're a conveyancing professional looking to take the next step (or already leading a team) and want to be part of a forward-thinking organisation, we'd love to hear from you.
About Brunel
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.