About the role

This position will see you acting as a key support across administration, client services, and office coordination. You will work closely with internal teams, clients, and external stakeholders to ensure workflows are managed efficiently and deadlines are met.

Key responsibilities

Provide administrative support to senior stakeholders and client service teams

Coordinate client documentation, correspondence, and file management

Assist with ATO-related administration, lodgements, and compliance tasks

Liaise with clients and external stakeholders

Prepare reports, official correspondence, and meeting documentation

Coordinate meeting rooms and ensure office facilities are maintained to a professional standard

Support general office administration including scanning, filing, mail handling, reception support, and ad hoc tasks

Maintain accurate client records and monitor workflow deadlines

Work collaboratively with internal and offshore support teams to ensure efficient service delivery

About you

Previous experience within administration, client services, or professional services

Strong organisational and time-management skills

Excellent written and verbal communication skills

A professional and client-focused approach

Confidence using Microsoft Office and client management systems

The ability to manage competing priorities and meet deadlines

A proactive attitude with a willingness to learn and grow

Strong problem-solving skills and a team-focused mindset

Benefits

Career development and progression opportunities

Supportive and collaborative team culture

Ongoing professional development

Exposure to a broad range of client service and administrative responsibilities

A stable and long-term career opportunity within a professional environment