About the role

Care I Wish is seeking a driven and people-focused Business Development Manager to join our growing team on a full-time basis in Adelaide South Australia. This role is all about growing our participant base, building powerful stakeholder relationships, and driving the end-to-end sales pipeline within the NDIS space.

Key responsibilities

Lead person-centred Discovery Sessions to convert new enquiries into participants, creating detailed profiles to facilitate the matching and onboarding process

Drive new business by collaborating with the Managing Director and operations team to match participants with suitable properties and co-residents

Build and maintain strong relationships with allied health teams, support coordinators, and other NDIS stakeholders to generate referrals and grow the business

Own the end-to-end participant onboarding pipeline, including drafting Service and Tenancy Agreements and coordinating pre-commencement training

Manage all documentation, risk assessments, and CRM data entry to ensure a seamless transition from prospect to active participant

Facilitate Care Team Meetings and collaborate with HR and rostering to build tailored support teams that bring each new client's plan to life

Support new residential site setups and assist with property inspections to close the loop on participant placements

About you

Minimum of 1 years' experience working within the NDIS framework

Minimum of 1 years' experience in business development, lead generation, and participant onboarding

Sound knowledge of SIL and SDA funding, eligibility criteria, and tenancy arrangements

Thorough understanding of NDIS Legislation, Guidelines, and Pricing Arrangements

Familiarity with Positive Behaviour Support, Restrictive Practices, and Rosters of Care

Excellent written and verbal communication skills with the ability to manage multiple stakeholders confidently

Keen attention to detail, time management, and problem-solving abilities

Qualifications in Disability, Social Work, Rehabilitation, or Allied Health are highly desirable

Benefits

Hybrid working arrangements, two days per week available to work from home

Flexible hours to suit your lifestyle

Travel expenses covered so you can focus on building relationships, not costs

Secure on-site parking for when you're in the office

Ongoing professional development to grow your career in the NDIS space

About us

Care I Wish is a registered NDIS provider renowned for delivering exemplary, individualised support services. We put participants at the heart of everything we do, engaging them in developing goal-oriented strategies and ensuring the highest standards of service delivery. Our dedicated team is committed to fostering the holistic development of every participant we support, and we're growing fast.