About the Role
We're looking for a hands-on IT Support & Systems Administrator to keep our technology running smoothly. This role splits between three core areas: IT support, CRM administration, and Google Workspace management.
You'll be the go-to person for day-to-day tech issues while also maintaining and configuring our business systems. This is a great opportunity for someone who enjoys variety and wants to build well-rounded technical skills.

Key Responsibilities

Provide in-person IT support to office staff (15-20 people) – troubleshoot hardware, printers, network issues, and general tech problems

Administer Zoho CRM – configure workflows, layouts, integrations, clean up records, and support new features

Manage Google Workspace – onboard/offboard staff, create accounts, and maintain user access

Assist with testing in-house web applications when time permits

What We're Looking For

1-2 years experience in IT support or systems administration

Experience with CRM platforms (Zoho, Salesforce, HubSpot, or similar)

Comfortable with Google Workspace administration

Ability to troubleshoot common networking and hardware issues

Can install/update software and set up new hardware

Strong communication skills and patience when helping non-technical users

Self-motivated and able to work independently

Enjoys switching between different tasks throughout the day

Nice to have: experience with or interest in cyber security

What We Offer

Modern office close to public transport

Work with a small, collaborative team

Variety in your day-to-day work

Opportunity to develop skills across multiple systems