Company Profile
Located in Pakenham, M10Truss manufactures and supplies premium quality timber Frame and Trusses to both residential and commercial sectors.
Our main products include roof trusses, wall frames and posi struts.

About this Role
The Rectification Crew is responsible for attending site call-outs and completing rectification, modification, and repair works on prefabricated truss, frame, or floor systems supplied and installed by M10 Truss & Timber Pty Ltd.

This role ensures all post-delivery and on-site adjustments are carried out safely, efficiently, and to M10’s quality standards, supporting both customer satisfaction and compliance with building codes.

Roles And Responsibilities
Site Rectification & Repairs

Attend site call-outs as scheduled by the Production Manager or Client Site Supervisor.

Conduct inspection, diagnosis, and repair of timber trusses, wall frames, and flooring systems as required.

Perform cutting, reinforcing, bracing, or on-site modification in accordance with engineering specifications and Multinail guidelines.

Ensure all rectification work complies with the approved design drawings and structural requirements.

Safety & Compliance

Follow M10’s safety policies, SWMS, and PPE requirements at all times.

Conduct site-specific risk assessments and report any hazards immediately.

Maintain safe use of power tools, ladders, and lifting equipment.

Participate in toolbox meetings and report all incidents or near misses to the supervisor.

Quality & Documentation

Record rectification details in job sheets or via M10’s service tracking system

Take before-and-after photos for all completed works.

Ensure all materials used are accounted for and reported to the Production Office.

Maintain a clean and professional work area.

Communication & Customer Relations

Liaise professionally with builders, site supervisors, and clients on-site.

Communicate clearly with internal teams regarding additional works, material shortages, or engineering concerns.

Represent M10 Truss with integrity, courtesy, and respect at all times.

Key Performance Indicators (KPIs)

Safety Compliance

Zero LTIs; 100% completion of daily SWMS/JSA.

Quality of Work

Zero rework from rectification jobs; conforms to engineering and Mitek specifications.

Timeliness

Jobs completed within allocated timeframes and scheduling requirements.

Customer Feedback

Positive feedback from clients and builders; no repeat rectification on same site.

Documentation

Accurate and complete rectification reports with photo records.

Skills, Experience, and Qualifications

Essential

Trade qualification in Carpentry or equivalent on-site construction experience.

Strong understanding of truss and frame construction principles.

Current White Card (Construction Induction).

Competency in power tools, hand tools, and safe manual handling.

Current Driver’s Licence and ability to travel to different sites.

Desirable

Forklift licence or EWP ticket.

Experience working with prefabricated timber systems (Mitek or Multinail).

Basic understanding of reading truss and frame shop drawings.

Personal Attributes

Reliable, punctual, and accountable.

Strong attention to detail and quality workmanship.

Self-motivated and able to work independently or as part of a small crew.

Good communication and problem-solving skills.

Positive attitude towards safety and continuous improvement.

Culture & Benefits

Strong supports from the leadership team and the board to ensure the success of the business

Offers unique great opportunity for further career development.

Young, friendly, innovation and multicultural environment

Applications
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