Principal Security Capabilities, Ongoing opportunity based in Sydney CBD + hybrid/flexible working options available

The Department of Customer Service (DCS) is looking for a Principal Security Capabilities to join our team. In this role, you will lead the implementation and support of a variety of Security tools and platforms, with a focus towards XDR/EDR platforms (Crowdstrike, Microsoft Defender), Cloud Security Posture Management, DLP, Application Control, Endpoint Security and more.

Benefits

• Exposure to industry leading tools and platforms
• Salary Range $149,739 - $173,174+ super.
• Excellent leave entitlements: 20 days annual leave, up to additional 24 days flexible leave
• Genuinely flexible working arrangements with weekly office attendance required
• Work from your home office as well as from our state-of-the-art offices in Sydney

About Us:
DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.

DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.

The Security Capabilities team is a critical part of the Cyber and Information Security Office and is responsible for implementing and managing a range of enterprise security tools and platforms. Our work plays a key role in mitigating security risks and strengthening the security posture across multiple Agencies.

This role is pivotal in strengthening the security posture, reducing risk, and safeguarding our digital assets.

What you'll do:

• Provide expert guidance, advice, and support to ensure security tools and platforms are configured and utilised according to best practices and the highest standards
• Drive continuous improvement across security platforms
• Contribute to the successful technical delivery of nominated cyber security projects
• Mentor and guide colleagues in the support and delivery of our services

About you:

• A collaborative mindset-you openly share your knowledge and help mentor colleagues and team members
• Ability to influence and collaborate effectively with other teams and vendors
• A passion for learning new technologies and innovating to improve existing systems
• A strong customer focus-we strive to design, build, and maintain high-performance, stable services that meet our customers' needs
• A can-do attitude, strong work ethic, and the willingness to tackle big challenges as part of a team
• Experience leading technical teams and driving best practices
• 3+ years of experience managing a variety of Security Tools and Platforms, such as proxies, application firewalls, Crowdstrike, Microsoft Defender and Purview
• Experiencing in managing Infrastructure would be highly regarded

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!

What we need from you
To start your journey towards joining our team please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills and experience.

A talent pool may be created to fill future ongoing or temporary opportunities.

Salary Grade 11/12, with the base salary for this role starting at $149,739 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Friday 14th November

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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Information on adjustments available for the recruitment process