Officer – Reading, Learning & Community (REQ 231)
Commencing early December 2025
Specific Engagement
67.30 hours per four week period
Band 3 ($66,388 – $72,396) PRO RATA + Super
Various Library Locations

About the Role

We have an opportunity for a permanent part-time Officer – Reading, Learning & Community at Mill Park, Lalor, Whittlesea and Diamond Valley Library, according to the roster.

The Officer – Reading, Learning & Community provide a high standard of service to Yarra Plenty Regional Library customers in accordance with regional policies and procedures

Your responsibilities will include:

Commitment to and provision of excellent service and programs

Providing courteous and effective communication with all customers to provide an efficient and timely service based on good knowledge of library products and services

Maintaining a high level of customer focus by responding to customer needs, assisting with promotional activities, functions and displays, providing basic reference information and participating in the provision of community engagement services to grow library membership and usage

Performing a range of library operations that support customers in a self-serve environment, including circulation and collection maintenance duties as directed

Actively contributing to a positive team environment by supporting the branch in achieving day to day operations, active participation in planning and staff meetings, attendance at training and through advocacy for branch and regional development

Contributing to the role of the library as a place for reading, learning, and meeting

This position also requires the delivery of regular Storytimes.

Roster Details

Week 1
Monday: 5.15pm – 9.15pm (MP)
Tuesday: 5.15pm – 9.15pm (MP)
Saturday: 9.45am – 1.00pm (DV)
Sunday: 1.30pm – 4.30pm (DV)

Week 2
Monday: 5.15pm – 9.15pm (MP)
Tuesday: 5.15pm – 9.15pm (MP)
Saturday: 11.00am – 2.00pm (LAL)
Sunday: 1.00pm – 5.00pm (MP)

Week 3
Monday: 5.15pm – 9.15pm (MP)
Tuesday: 5.15pm – 9.15pm (MP)
Friday: 12.45pm – 5.15pm (WHT)
Saturday: 9.45am – 1.00pm (DV)
Sunday: 1.30pm – 4.30pm (DV)

Week 4
Monday: 5.15pm – 9.15pm (MP)
Tuesday: 5.15pm – 9.15pm (MP)
Friday: 8.45am – 1.15pm (WHT)
Saturday: 11.00am – 2.00pm (LAL)
Sunday: 1.00pm – 5.00pm (MP)

About You

You are a customer-focused individual with a strong ability to respond promptly and courteously to a wide range of service needs. You bring a solid understanding of library services, products, and collections, and use this knowledge to deliver high-quality support to a diverse community.

You have a passion for encouraging reading and are confident in providing Readers’ Advisory services. Your deep reading knowledge and strong grasp of the advisory process help you connect people with books and resources that suit their interests and needs.

With a keen eye for detail, you are experienced in accurately shelving library materials and contributing to effective collection maintenance. You understand the importance of organisation and accessibility in a well-managed library environment.

You demonstrate proficiency in essential computer skills, including Windows, Microsoft Office, internet navigation, email, and social media platforms. Your tech skills support both internal operations and patron engagement in an increasingly digital environment.

You are also capable of providing basic reference assistance to a culturally diverse public, ensuring inclusive and respectful service for all community members.

Strong communication skills underpin everything you do, allowing you to engage positively with colleagues and library users alike.

How to apply

Before applying for this position, applicants should read the Position Description located on our website Current Job Vacancies - YPRL

To submit an application for this role, please prepare a statement addressing the key selection criteria, along with your current Resume and apply via Seek.

This position will close on Sunday 9 November 2025 at 11.59pm.

Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview.

Interviews will take place as suitable candidates are identified.

For more information on the responsibilities of this role, and for the selection criteria, please refer to the Position Description or contact Olivia Chapman, Branch Manager on [email protected].